TASE:NICESoftware
NICE Unveils Cognigy Simulator As AI CX Testing And Valuation Story Grow
NICE (TASE:NICE) has launched Cognigy Simulator to help enterprises test and optimize AI customer experience agents at scale.
The simulator builds on NICE’s acquisition of Cognigy and is designed to evaluate AI agents before real-world deployment.
The tool uses digital twins of customer interactions to stress test AI agents and generate insights on performance.
NICE (TASE:NICE) is leaning further into AI for customer experience with Cognigy Simulator, a tool aimed at large enterprises that...