TASE:NICESoftware
NICE Launches Cognigy Simulator To Deepen AI Agent CX Governance
NICE (TASE:NICE) has introduced Cognigy Simulator, an AI performance lab for customer experience operations.
The solution allows enterprises to test, measure, and refine AI Agents using synthetic customer interactions before live deployment.
Cognigy Simulator focuses on reliability, compliance, and performance evaluation for AI Agents in large scale environments.
For NICE, which focuses on enterprise customer experience and AI driven solutions, Cognigy Simulator fits directly into the...