TSX:CMBanks
CIBC Digital Mortgage Renewals Put Customer Retention In Sharper Focus
CIBC (TSX:CM) has rolled out a new digital mortgage renewal tool for Canadian homeowners.
The tool offers a self-serve online experience with personalized estimates for renewal options.
The launch comes as many mortgage holders face upcoming renewals and renewed focus on fixed-rate products.
CIBC, one of Canada's major retail banks, is leaning further into digital tools as mortgage renewals become a priority topic for many households. With a large share of borrowers expected to revisit...