공시 • Oct 09

PagerDuty Introduces Enterprise-Grade, Ai-Powered Innovations to Future-Proof Operations and Improve Business Results

PagerDuty announced innovations for the PagerDuty Operations Cloud, strengthening its AI-first platform that enables organizations to build operational resilience and reduce the impact of unplanned outages. The latest features and enhancements will empower operations teams to automate their processes and reduce time spent at every stage of the incident management lifecycle to protect customer experience and mitigate the risk of operational failure while replacing point solutions. Extended service downtime can be costly for organizations in terms of revenue loss and reputational damage. According to research from Parametrix, the July 19 global IT outage resulted in an estimated “..total [financial] loss of $5.4 billion for the Fortune 500.”1 Additionally, PagerDuty’s recent survey data found customer-facing incidents increased by 43% during the past year, with each incident costing nearly $800,000. The way an organization responds to an outage and how quickly they recover from it are key factors in preserving customers’ trust and preventing revenue loss. The latest innovations for the PagerDuty Operations Cloud help operations teams build more resilience over time to get ahead of major outages and avoid repeat incidents. Machine Learning and Automation to Get Ahead of Outages: Automation and machine learning (ML) empower teams to predict the scope of impact and drive action to resolve issues before they become outages. PagerDuty Advance Assistant for Microsoft Teams: Powerful generative AI capabilities extended to Microsoft Teams to help customers work where they are. PagerDuty Advance provides helpful insight at every step of the incident lifecycle, generating summaries and triage support for faster resolution. Teams can work smarter with AI-powered contextual support from chat in order to respond and recover faster. Automation on Alerts: Helps reduce total incident count, easing the load on resource-strapped teams and giving them time back to focus on value-add work. With this enhancement to PagerDuty Event Orchestration, operations teams can configure automation to be triggered at the alert level, helping teams catch issues before they escalate into incidents. Global Intelligent Alert Grouping: Accelerate resolution and free up time and resources to build better experiences. Adding to existing functionality that correlates based on textual similarity, PagerDuty’s AI models now offer greater precision by using enhanced pattern recognition to work across services to help teams separate signal from noise. A global payments processing customer utilizing PagerDuty Advance has realized significant efficiency gains, reducing four days of manual toil each month and averting 45 minutes of disruption during each major incident. This optimization is estimated to translate into millions of dollars in monthly savings. Streamlined Remediation for Increased Response Efficiency: A new unified chat experience and updates to the PagerDuty Operations Console strengthen response coordination and minimize context switching to allow teams to restore service more efficiently. Unified Chat Experience and Incident Types Power Guided Remediation: Reduce coordination costs and ensure proper handling of time-critical work when it matters most. Combined with built-in PagerDuty Advance generative AI capabilities, teams can manage an incident from start to finish using dynamic commands to collaborate directly from where they work. Users will be able to reclassify incident types, trigger incident workflows, establish tasks and roles, and reassign incidents across services, without leaving Microsoft Teams or Slack. With the PagerDuty Advance chat experience, it is estimated that customers can save approximately $490,000 for every 10 engineers responding to an incident. PagerDuty Operations Console Enhancements: Eliminate unnecessary context switching for faster response and lower total cost of operations. A new timeline tab and alert side panel — featuring key incident and alert details — deliver comprehensive alert visibility and actionable insights through a single dashboard, eliminating the need to find information elsewhere. Additionally, PagerDuty estimates that customers utilizing the Operations Console could reduce the triage time spent by network operations center responders by 20% by determining the next best action for an incident. Harnessing Key Learnings for Future Application: Enhancements to the PagerDuty Operational Maturity Model make it easier to turn learnings from outages into smarter, more efficient planned work for the future. When it comes to outage response, operational maturity is a critical lever in driving better business outcomes. After a cohort analysis to better understand the impact across customers during the July 19 outage, PagerDuty saw more operationally mature companies recovering more quickly and experiencing 60% less business impact than their peers. Recommendations and Benchmarks: Make tangible progress towards building more resilient operations to protect customer experience and prevent revenue loss. Industry benchmarking helps teams quickly assess how they perform against similar companies, while recommendations identify the most impactful actions to mitigate the risk of operational failures and improve their operational maturity. Pricing: Learn about PagerDuty Operations Cloud plans and pricing. PagerDuty Advance GenAI Assistant is generally available for trial. PagerDuty Advance is sold via a credit-based model, with all existing and new customers receiving credits based on annual premium plans. Availability: PagerDuty Operations Console is now generally available for PagerDuty AIOps customers. Enhancements will be in early access in fourth quarter of 2024. Global Intelligent Alert Grouping is currently in early access for PagerDuty AIOps customers and will be generally available in fourth quarter of 2024. PagerDuty Advance Assistant for Microsoft Teams is currently in early access for PagerDuty Advance customers and will be generally available in fourth quarter of 2024. Operational Maturity Model Recommendations is now generally available for PagerDuty Incident Management customers. Operational Maturity Model Benchmarks will be in early access for PagerDuty Incident Management and Customer Service Operations customers in first quarter of 2025. Automation on Alerts will be in early access for PagerDuty AIOps customers in first quarter of 2025. Unified Chat Experience for Slack and Microsoft Teams will be generally available for PagerDuty Incident Management and Customer Service Operations customers in first quarter of 2025.

CEO 급여 비율	n/a
CEO 재임 기간	less than a year
CEO 지분 보유율	n/a
경영진 평균 재임 기간	less than a year
이사회 평균 재임 기간	3.9yrs

이름	직위	재임 기간	보수	지분
Jennifer Tejada	Executive Chair of the Board	10yrs	US$15.27m	1.35% € 9.4m
Owen Wilson	Strategic Advisor	less than a year	US$5.31m	0.71% € 5.0m
John DiLullo	CEO & Director	less than a year	데이터 없음	데이터 없음
Eric Prengel	Chief Financial Officer	less than a year	데이터 없음	데이터 없음
Paul Underwood	Chief Accounting Officer & Principal Accounting Officer	1.3yrs	데이터 없음	0.030% € 209.5k
Tim Armandpour	Chief Technology Officer	3.9yrs	데이터 없음	데이터 없음
Eric Johnson	Chief Information Officer	2.8yrs	데이터 없음	데이터 없음
Tony Righetti	Vice President of Investor Relations	no data	데이터 없음	데이터 없음
Christopher Ferro	Chief Legal Officer & Secretary	less than a year	데이터 없음	데이터 없음
Debbie O'Brien	Chief Communication Officer & VP of Global Impact	2.5yrs	데이터 없음	데이터 없음
Katherine Calvert	Chief Marketing & Growth Officer	4.2yrs	데이터 없음	데이터 없음
Tracie Giles	Senior VP of People and Workplaces	less than a year	데이터 없음	데이터 없음

이름	직위	재임 기간	보수	지분
Jennifer Tejada	Executive Chair of the Board	10yrs	US$15.27m	1.35% € 9.4m
John DiLullo	CEO & Director	less than a year	데이터 없음	데이터 없음
Donald Carty	Independent Director	1.3yrs	US$484.39k	0.012% € 86.5k
Zachary Nelson	Independent Presiding Director	8.1yrs	US$240.00k	0.44% € 3.1m
William Losch	Independent Director	3.9yrs	US$240.00k	0.059% € 411.4k
Teresa Carlson	Independent Director	2.3yrs	US$235.00k	0.041% € 286.4k
Scott Aronson	Independent Director	less than a year	데이터 없음	데이터 없음
Bonita Stewart	Independent Director	5.5yrs	US$237.50k	0.061% € 428.1k
Elena Gomez	Independent Director	7.8yrs	US$230.00k	0.058% € 403.7k
Rathi Murthy	Independent Director	7.3yrs	US$227.50k	0.058% € 403.7k
Sarah Franklin	Independent Director	1.6yrs	US$230.00k	0.025% € 175.3k

데이터	최종 업데이트 (UTC 시간)
기업 분석	2026/07/12 05:31
종가	2026/07/10 00:00
수익	2026/04/30
연간 수익	2026/01/31

패키지	데이터	기간	미국 소스 예시 ^*
기업 재무제표	10년	손익계산서 현금흐름표 대차대조표	SEC 양식 10-K SEC 양식 10-Q
분석가 컨센서스 추정치	+3년	재무 예측 분석가 목표주가	분석가 리서치 보고서 Blue Matrix
시장 가격	30년	주가 배당, 분할 및 기타 조치	ICE 시장 데이터 SEC 양식 S-1
지분 구조	10년	주요 주주 내부자 거래	SEC 양식 4 SEC 양식 13D
경영진	10년	리더십 팀 이사회	SEC 양식 10-K SEC 양식 DEF 14A
주요 개발	10년	회사 공시	SEC 양식 8-K

분석가	기관
William Kingsley Crane	Berenberg
Koji Ikeda	BofA Global Research
Joel Fishbein	BTIG

PagerDuty 경영진

경영진 기준 점검 1/4

핵심 정보

최근 경영진 업데이트

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