View DividendFive9 マネジメントマネジメント 基準チェック /24現在、CEO に関する十分な情報がありません。主要情報 最高経営責任者n/a報酬総額CEO給与比率n/aCEO在任期間no dataCEOの所有権n/a経営陣の平均在職期間2.1yrs取締役会の平均在任期間3.3yrs経営陣の近況Recent Insider Transactions • May 17Insider recently sold €538k worth of stockOn the 14th of May, Tiffany Meriweather sold around 30k shares on-market at roughly €18.03 per share. This transaction amounted to 9.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Insiders have been net sellers, collectively disposing of €2.6m more than they bought in the last 12 months.お知らせ • Apr 07Five9, Inc. Appoints Jay Lee as Chief Marketing and Growth Officer, Effective April 6, 2026Five9, Inc. announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterprise technology and payments industries. Lee joins Five9 from Icertis, where he served as Chief Marketing Officer, leading a global marketing and sales development organization driving brand, demand generation, and GTM planning and execution. Prior to Icertis, he served as Chief Marketing Officer at Avalara, where he led global demand generation and communications strategies to support commercial growth across markets and customer segments. Earlier in his career, Lee held senior leadership roles across B2B and B2C organizations, including GE Capital, American Express, and PayPal. His background across consulting, finance, marketing, and enterprise technology has shaped a disciplined, data-first approach to go-to-market strategy, with deep expertise in revenue operations and execution. Lee is known for his collaborative leadership style, emphasizing idea generation, thoughtful problem-solving, and mentorship to help teams build durable, real-world skills across strategy, storytelling, and execution. He holds an MBA from Columbia University and a Bachelor of Science in Electrical Engineering from Cornell University.お知らせ • Feb 21Five9, Inc., Annual General Meeting, May 20, 2026Five9, Inc., Annual General Meeting, May 20, 2026.お知らせ • Dec 18+ 1 more updateFive9, Inc. Appoints Amit Mathradas as Director, Effective February 2, 2026Five9, Inc. has appointed Amit Mathradas as a director, effective February 2, 2026. Until recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara (formerly NYSE: AVLR), where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion. Amit Mathradas is an accomplished senior executive in the commercial technology sector with more than two decades of experience leading growth and transformation at global companies. He is also a recognized thought leader who regularly publishes insights on digital transformation, intelligent automation, and the strategic application of AI in business. Mr. Mathradas recently served as Chief Executive Officer of Nintex, an AI-centric, agentic business orchestration platform company, where he led the organization’s overall strategy, operations, and execution. Prior to Nintex, Mr. Mathradas was President and Chief Operating Officer at Avalara, a tax compliance automation company, where he oversaw day-to-day operations and helped scale the business from approximately $300 million to approaching $1 billion in revenue before it was acquired by Vista Equity Partners for $8.4 billion. Earlier in his career, Mr. Mathradas led and grew global teams at PayPal, Web.com, and Dell. He holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor’s degree in management and economics from Wittenberg University.Recent Insider Transactions • Dec 07CEO & Chairman recently sold €314k worth of stockOn the 4th of December, Michael Burkland sold around 18k shares on-market at roughly €17.45 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €857k.Board Change • Oct 01High number of new directorsThere are 5 new directors who have joined the board in the last 3 years. Director Sudhakar Ramakrishna was the last director to join the board, commencing their role in 2025. The company’s lack of board continuity is considered a risk according to the Simply Wall St Risk Model.すべての更新を表示Recent updatesRecent Insider Transactions • May 17Insider recently sold €538k worth of stockOn the 14th of May, Tiffany Meriweather sold around 30k shares on-market at roughly €18.03 per share. This transaction amounted to 9.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Insiders have been net sellers, collectively disposing of €2.6m more than they bought in the last 12 months.Valuation Update With 7 Day Price Move • May 07Investor sentiment improves as stock rises 31%After last week's 31% share price gain to €18.80, the stock trades at a forward P/E ratio of 23x. Average trailing P/E is 23x in the Software industry in Italy. Total loss to shareholders of 15% over the past year.お知らせ • May 03Five9, Inc. Reports Unaudited Consolidated Impairment Charges for the First Quarter Ended March 31, 2026Five9, Inc. reported unaudited consolidated impairment charges for the first quarter ended March 31, 2026. for the quarter, the company reported Impairment charge of long-lived assets of $136,000 against $322,000 a year ago.お知らせ • May 02+ 1 more updateFive9, Inc. Provides Earnings Guidance for the Second Quarter Ending June 30, 2026 and Full Year Ending December 31, 2026Five9, Inc. provided earnings guidance for the second quarter ending June 30, 2026 and full year ending December 31, 2026. For the quarter, the company expected revenue in the range of $303.0 million to $309.0 million, GAAP net loss of $6,840,000 to GAAP net income of $176,000, Basic GAAP net loss per share of $0.00 to $0.09; Diluted GAAP net loss per share in the range of $0.00 to $0.09. For the full year, the company expected revenue in the range of $1.254 billion to $1.266 billion. GAAP net income of $62,394,000 to $72,474,000; Basic GAAP net income per share of $0.83 to $0.96; Diluted GAAP net income per share in the range of $0.73 to $0.85.Reported Earnings • May 02First quarter 2026 earnings released: EPS: US$0.24 (vs US$0.008 in 1Q 2025)First quarter 2026 results: EPS: US$0.24 (up from US$0.008 in 1Q 2025). Revenue: US$305.3m (up 9.2% from 1Q 2025). Net income: US$18.4m (up US$17.8m from 1Q 2025). Profit margin: 6.0% (up from 0.2% in 1Q 2025). Revenue is forecast to grow 8.3% p.a. on average during the next 3 years, compared to a 11% growth forecast for the Software industry in Italy.Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 18%After last week's 18% share price gain to €13.50, the stock trades at a forward P/E ratio of 17x. Average forward P/E is 13x in the Software industry in Italy.お知らせ • Apr 17Five9, Inc. to Report Q1, 2026 Results on Apr 30, 2026Five9, Inc. announced that they will report Q1, 2026 results at 4:30 PM, US Eastern Standard Time on Apr 30, 2026お知らせ • Apr 07Five9, Inc. Appoints Jay Lee as Chief Marketing and Growth Officer, Effective April 6, 2026Five9, Inc. announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterprise technology and payments industries. Lee joins Five9 from Icertis, where he served as Chief Marketing Officer, leading a global marketing and sales development organization driving brand, demand generation, and GTM planning and execution. Prior to Icertis, he served as Chief Marketing Officer at Avalara, where he led global demand generation and communications strategies to support commercial growth across markets and customer segments. Earlier in his career, Lee held senior leadership roles across B2B and B2C organizations, including GE Capital, American Express, and PayPal. His background across consulting, finance, marketing, and enterprise technology has shaped a disciplined, data-first approach to go-to-market strategy, with deep expertise in revenue operations and execution. Lee is known for his collaborative leadership style, emphasizing idea generation, thoughtful problem-solving, and mentorship to help teams build durable, real-world skills across strategy, storytelling, and execution. He holds an MBA from Columbia University and a Bachelor of Science in Electrical Engineering from Cornell University.New Risk • Feb 21New minor risk - Earnings qualityThe company has large one-off items impacting its financial results. One-off items were 23% of the size of the rest of the company's trailing 12-month earnings before tax. This is considered a minor risk. One-off items are incomes or expenses that the company does not expect to repeat in future periods. Examples include profits from the sale of a business or expenses from a restructuring or legal settlements. If the company's reported statutory earnings include a large proportion of one-off items it means they may be an unreliable indicator of its true business performance as the earnings were skewed by these incomes or expenses. Currently, the following risks have been identified for the company: Major Risk Share price has been highly volatile over the past 3 months (9.6% average weekly change). Minor Risks Large one-off items impacting financial results. Significant insider selling over the past 3 months (€826k sold).お知らせ • Feb 21Five9, Inc., Annual General Meeting, May 20, 2026Five9, Inc., Annual General Meeting, May 20, 2026.Reported Earnings • Feb 20Full year 2025 earnings released: EPS: US$0.51 (vs US$0.17 loss in FY 2024)Full year 2025 results: EPS: US$0.51 (up from US$0.17 loss in FY 2024). Revenue: US$1.15b (up 10% from FY 2024). Net income: US$39.4m (up US$52.2m from FY 2024). Profit margin: 3.4% (up from net loss in FY 2024). The move to profitability was driven by higher revenue. Revenue is forecast to grow 8.2% p.a. on average during the next 3 years, compared to a 12% growth forecast for the Software industry in Italy.お知らせ • Feb 20Five9, Inc. Provides Earnings Guidance for the First Quarter Ending March 31, 2026 and Full Year Ending December 31, 2026Five9, Inc. provided earnings guidance for the first quarter ending March 31, 2026 and full year ending December 31, 2026. For the quarter, the company expected revenue in the range of $296.5 million to $302.5 million. GAAP net income of $8,874,000 to $14,954,000; Basic GAAP net income per share of $0.12 to $0.19; Diluted GAAP net income per share in the range of $0.10 to $0.17, assuming diluted shares outstanding of approximately 86.4 million. For the full year, the company expected revenue in the range of $1.247 billion to $1.261 billion. GAAP net income of $75,496,000 to $83,176,000; Basic GAAP net income per share of $0.97 to $1.07; Diluted GAAP net income per share in the range of $0.86 to $0.95, assuming diluted shares outstanding of approximately 87.4 million.お知らせ • Feb 03Five9, Inc. to Report Q4, 2025 Results on Feb 19, 2026Five9, Inc. announced that they will report Q4, 2025 results on Feb 19, 2026New Risk • Jan 21New major risk - Share price stabilityThe company's share price has been highly volatile over the past 3 months. It is more volatile than 90% of Italian stocks, typically moving 6.8% a week. This is considered a major risk. Share price volatility increases the risk of potential losses in the short-term as the stock tends to have larger drops in price more frequently than other stocks. It may also indicate the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. Currently, the following risks have been identified for the company: Major Risk Share price has been highly volatile over the past 3 months (6.8% average weekly change). Minor Risks Large one-off items impacting financial results. Significant insider selling over the past 3 months (€826k sold).お知らせ • Dec 18+ 1 more updateFive9, Inc. Appoints Amit Mathradas as Director, Effective February 2, 2026Five9, Inc. has appointed Amit Mathradas as a director, effective February 2, 2026. Until recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara (formerly NYSE: AVLR), where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion. Amit Mathradas is an accomplished senior executive in the commercial technology sector with more than two decades of experience leading growth and transformation at global companies. He is also a recognized thought leader who regularly publishes insights on digital transformation, intelligent automation, and the strategic application of AI in business. Mr. Mathradas recently served as Chief Executive Officer of Nintex, an AI-centric, agentic business orchestration platform company, where he led the organization’s overall strategy, operations, and execution. Prior to Nintex, Mr. Mathradas was President and Chief Operating Officer at Avalara, a tax compliance automation company, where he oversaw day-to-day operations and helped scale the business from approximately $300 million to approaching $1 billion in revenue before it was acquired by Vista Equity Partners for $8.4 billion. Earlier in his career, Mr. Mathradas led and grew global teams at PayPal, Web.com, and Dell. He holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor’s degree in management and economics from Wittenberg University.Recent Insider Transactions • Dec 07CEO & Chairman recently sold €314k worth of stockOn the 4th of December, Michael Burkland sold around 18k shares on-market at roughly €17.45 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €857k.お知らせ • Nov 18Five9 Launches New Genius AI Innovations to Accelerate Agentic CX at Five9 CX Summit 2025Five9 introduced a powerful suite of AI-powered innovations at Five9 CX Summit 2025, extending the next evolution of its Five9 Genius AI suite. The updates introduce AI across routing, quality management, and analytics - bringing these capabilities together within a unified ecosystem designed to support how organizations enhance customer engagement. As AI adoption becomes an increasing priority for CX leaders, many organizations are accelerating efforts to move beyond pilot programs toward enterprise-scale AI utilization. However, progress is often limited by fragmented systems, siloed data, and uncertainty around achieving measurable value on AI investment. Five9's latest innovations are designed to address these challenges by positioning AI as a connective layer across the CX environment. By incorporating AI into routing, quality management, and Analytics, Five9 is introducing new capabilities intended to achieve more integrated operations, enrich engagement, and strengthen customer connections at scale. New AI-powered capabilities introduced by Five9: Agentic Quality Management (AQM): A next-generation, agentic quality management solution that can be configured to evaluate up to 100% of customer interactions designed to provide insights organizations can use to support agent performance and customer satisfaction. AQM provides performance data that organizations can use to support routing decisions, coaching, and continuous improvement initiatives. Genius Routing: A dynamic matching engine that assists with connecting customers with agents based on defined attributes, agent characteristics, and proficiency levels. The API-driven design allows for acceptance of real-time inputs from AI performance management and self-service applications helping with faster solutions and more personalized customer experiences. OneVUE: A unified reporting and analytics application offering self-service and customizable dashboards to customers of varying sizes - building on the powerful and advanced data aggregation capabilities previously offered with Aceyus VUE. OneVUE provides flexible metrics and visualization options designed for modern, AI-enhanced contact centers, providing organizations with options to define and adjust KPIs for visibility across both traditional operations and multi-vendor environments. Adaptive Digital Engagement: A modernized digital engagement solution that evolves as AI capabilities expand. With the new Dynamic Web Messenger Configurator, businesses can create and deploy webchat experiences in real time without coding. Five9 also announced a new partnership with Meta, bringing a native WhatsApp integration, offering embedded templates, broadcasts, and AI Agents. The goal is to provide businesses with modular digital channels that align and work with the Five9 AI ecosystem.お知らせ • Nov 08Five9, Inc. (NasdaqGM:FIVN) announces an Equity Buyback for $150 million worth of its shares.Five9, Inc. (NasdaqGM:FIVN) announces a share repurchase program. Under the program, the company will repurchase up to $150 million worth of its shares.Reported Earnings • Nov 07Third quarter 2025 earnings released: EPS: US$0.23 (vs US$0.06 loss in 3Q 2024)Third quarter 2025 results: EPS: US$0.23 (up from US$0.06 loss in 3Q 2024). Revenue: US$285.8m (up 8.2% from 3Q 2024). Net income: US$18.0m (up US$22.5m from 3Q 2024). Profit margin: 6.3% (up from net loss in 3Q 2024). Revenue is forecast to grow 8.6% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.お知らせ • Nov 07Five9, Inc. Provides Earnings Guidance for the Fourth Quarter and Full Year of 2025Five9, Inc. provided earnings guidance for the fourth quarter and full year of 2025. For the quarter, the company expects revenue in the range of $294.7 million to $300.7 million. GAAP net income in the range of $11,986,000 to $18,098,000 and GAAP net income per share in the range of $0.14 to $0.21, assuming diluted shares outstanding of approximately 87.3 million. For the year, the company expects revenue in the range of $1.1435 billion to $1.1495 billion. GAAP net income in the range of $31,681,000 to $37,769,000 and GAAP net income per share in the range of $0.36 to $0.43, assuming diluted shares outstanding of approximately 88.0 million.お知らせ • Oct 24Five9, Inc. to Report Q3, 2025 Results on Nov 06, 2025Five9, Inc. announced that they will report Q3, 2025 results on Nov 06, 2025Board Change • Oct 01High number of new directorsThere are 5 new directors who have joined the board in the last 3 years. Director Sudhakar Ramakrishna was the last director to join the board, commencing their role in 2025. The company’s lack of board continuity is considered a risk according to the Simply Wall St Risk Model.お知らせ • Oct 01Five9, Inc. Announces Board Changes and Governance Committee Appointments, Effective September 26, 2025On September 26, 2025, David Welsh resigned from the Five9, Inc. Board of Directors (the “Board”) as a Class II director, as the chair and a member of the Nominating and Governance Committee and as Lead Independent Director. Mr. Welsh’s resignation was not due to any disagreement with the Company or its management with respect to any matter relating to the Company’s operations, policies or practices. In connection with Mr. Welsh’s resignation from the Board, the Board appointed Robert Zollars as the Lead Independent Director, Jonathan Mariner as the chair of the Nominating and Governance Committee and Michael Burdiek as the chair of the Compensation Committee (replacing Mr. Zollars who had been serving as chair of the Compensation Committee). On September 26, 2025, the Board appointed Mr. Sudhakar Ramakrishna to serve on the Board. Mr. Ramakrishna will serve as a Class II director, with a term expiring at the Company's 2028 annual meeting of stockholders. Mr. Ramakrishna will also serve on the Nominating and Governance Committee of the Board. Mr. Ramakrishna has served as the Chief Executive Officer and President of SolarWinds Corporation, a provider of secure observability and IT management software, since January 2021 and as a director of SolarWinds Corporation since December 2020. Prior to SolarWinds, Mr. Ramakrishna served as the Chief Executive Officer and director of Pulse Secure, LLC, a provider of secure and zero trust access solutions for Hybrid IT environments, from July 2015 until its acquisition by Ivanti Inc. in December 2020. Mr. Ramakrishna has served as a member of the board of directors of Cardinal Health, Inc., a healthcare services and products company, since April 2025, and as a member of the board of directors of Model N, Inc., a private provider of revenue management systems for life science and advanced technology companies, since November 2024. Mr. Ramakrishna also previously served as a member of the board of directors of SADA Systems, LLC from January 2022 until its acquisition in December 2023, as a member of the board of directors of SailPoint Technologies Holdings, Inc., a provider of enterprise identity security solutions, from July 2021 until its acquisition in August 2022, and as a member of the board of directors of Enterprise 4.0 Technology Acquisition Corp., a special purpose acquisition company focused on technology targets, from October 2021 to March 2023. Mr. Ramakrishna holds an M.S. in Computer Science from Kansas State University and a Master’s of Management from Northwestern University’s Kellogg School of Management.お知らせ • Sep 16Five9 Launches Five9 Fusion for Servicenow to Deliver Unified, Ai-Powered Customer Service ExperiencesFive9 announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a real-time AI transcription stream and a single routing engine to empower businesses to deliver faster, more personalized customer service experiences at scale. Five9 Fusion for ServiceNow combines the Five9 real-time system action with the strengths of ServiceNow Customer Service Management (CSM) to give businesses a single, AI platform that addresses one of the biggest challenges in customer service: fragmented systems that slow down agents, limit operational visibility, and frustrate customers. By unifying voice and digital into one intelligent workflow, the integration equips agents with instant context and tools to resolve issues faster and deliver more proactive and personalized experiences at scale, while lowering costs and providing end-to-end visibility across the customer journey. Five9 Fusion for Service Now makes available two of the three AI-enhanced capabilities previewed by Five9 and ServiceNow in late 2024: Now Available: Real-Time Transcription: Five9 TranscriptStream integrates directly within ServiceNow Workspace, providing real-time speech to text capabilities to enable agents to focus entirely on the customer instead of note-taking. Now Assist, powered by generative AI, uses these transcripts to generate case summaries, recommended actions, and resolution notes--reducing call wrap-up times, shortening average handling times, and increasing agent productivity. Now Available: Unified Routing: Five9's intelligent routing engine can now direct ServiceNow digital channels and cases alongside Five9 channels, using ServiceNow metadata to match each interaction with the right agent. The same metadata enriches Five9 Workforce Engagement Management solutions to improve forecasting, scheduling, and operational agility. Single Agent Experience: This new capability will bring Native Call Controls into ServiceNow's Agent workspace, enabling agents to manage Five9 interactions directly in the Universal Agent Inbox, to deliver a consistent, cross-channel experience with complete caller context and relevant data in one view. Availability is scheduled for early 2026. Five9 and ServiceNow have partnered for more than eight years, supporting over 200 mutual customers worldwide. To ensure the highest levels of reliability, integrations are certified twice annually, with the recent Zurich certification reaffirming that customers can seamlessly leverage both platforms with the latest updates.Recent Insider Transactions • Sep 10CEO & Chairman recently sold €407k worth of stockOn the 4th of September, Michael Burkland sold around 18k shares on-market at roughly €22.10 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €543k.お知らせ • Aug 14Five9, Inc. Launches New Integration in Epic ToolboxFive9, Inc. announced the launch of Five9 Fusion for Epic, an integration with Epic. This integration embeds advanced contact center capabilities directly into Epic, helping healthcare organizations deliver faster, more connected, and personalized patient experiences without adding complexity for agents. Five9, a leading Contact Center as a Service (CCaaS) vendor, has achieved a fully native, standards-based integration approved for Epic's Toolbox, marking a major step forward in healthcare communications technology. Developed in collaboration with leading healthcare providers and rigorously tested for reliability, security, and ease of use, the API-driven integration empowers agents to engage with patients seamlessly from a single screen. Five9 Fusion for Epic streamlines workflows by uniting communication tools and Epic's electronic health record in a single, integrated experience. Instead of switching between multiple systems, agents can work within one environment - enabling faster patient service, simplified authentication, and a more seamless patient journey. Key features and benefits include: Instant Patient Context on Every Call: Inbound screen pops automatically display relevant patient information as soon as a call is received, allowing agents to deliver faster, more personalized service without switching between systems. One-Click Outbound Calling from Epic: Agents can initiate calls directly from Epic modules like Cheers, Cadence, or Resolute, improving speed-to-contact, reducing manual dialing errors, and streamlining patient outreach. Built-In HIPAA-Compliant Call Recording Controls: Pause and resume recording during sensitive interactions (e.g., payment processing) to protect patient privacy, maintain regulatory compliance, and simplify workflows - without the need for manual workarounds. Five9 meets Epic's recommended practices for Contact Center as a Service products and opens new possibilities for healthcare providers looking to elevate their contact center operations while maximizing their existing Epic investment.Reported Earnings • Aug 01Second quarter 2025 earnings released: EPS: US$0.015 (vs US$0.17 loss in 2Q 2024)Second quarter 2025 results: EPS: US$0.015 (up from US$0.17 loss in 2Q 2024). Revenue: US$283.3m (up 12% from 2Q 2024). Net income: US$1.15m (up US$14.0m from 2Q 2024). Profit margin: 0.4% (up from net loss in 2Q 2024). Revenue is forecast to grow 8.4% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.お知らせ • Aug 01+ 3 more updatesFive9, Inc. Announces Executive Changes, Effective from July 31, 2025On July 31, 2025, Five9, Inc. announced that Michael Burkland has decided to retire from his position as the Principal Executive Officer of the Company (CEO") effective as of the Retirement Date. In connection with Mr. Burkland's retirement and to ensure a smooth transition of the role of CEO to his successor, the Company and Mr. Burkland entered into an Employment Transition Agreement (the Transition Agreement") on July 31, 2025 (the Effective Date"). As of the Effective Date, the Transition Agreement terminates, supersedes and replaces the Offer Letter between Mr. Burkland and the Company, dated as of October 10, 2022. Pursuant to the Transition Agreement, (i) Mr. Burkland will remain employed as the Company's CEO from the Effective Date until the date on which a successor CEO is appointed by the Board of Directors of the Company (the Board") and begins serving as CEO (the CEO Transition Date", such period, the CEO Period") and (ii) Mr. Burkland will remain employed by the Company as the Executive Chairman of the Board (the Executive Chairman") for a period of up to 6 months after the CEO Transition Date (the Transition Period"), to assist with the transition of the role of CEO to his successor and provide advisory services to the successor CEO and the Board. If Mr. Burkland remains employed through the last day of the Transition Period (the Retirement Date"), Mr. Burkland will continue to serve as a director on the Board for at least the remainder of his current term (which ends at the Company's 2026 annual meeting of stockholders (the 2026 Annual Meeting")), if any, subject to his earlier death, resignation or removal. A committee of independent Board directors has initiated a comprehensive search for the Company’s next CEO. On July 31, 2025, Five9, Inc. announced that the Board appointed Bryan Lee, 47, the Company's current Interim Principal Financial Officer, as the Company's Principal Financial Officer, effective as of July 31, 2025. Mr. Lee will also continue to serve as the Company's Treasurer. Mr. Lee has served as Interim Chief Financial Officer and Interim Principal Financial Officer since April 1, 2025. Prior to that, Mr. Lee served as the Executive Vice President, Finance of the Company from December 2024 to April 1, 2025, Treasurer of the Company from April 2024 to present, Senior Vice President, FP&A from September 2019 to December 2024, Vice President, FP&A from April 2015 to September 2019 and Senior Director, FP&A from August 2014 to April 2015. In the role of Interim Chief Financial Officer and Interim Principal Financial Officer, he was responsible for overseeing the Company's finance functions. Previously, Mr. Lee was a Vice President of J.P. Morgan's Technology investment banking group, where he provided strategic advice on mergers and acquisitions, initial public offerings, and other financial transactions for technology clients. Mr. Lee holds a B.A. in Architecture from U.C. Berkeley and an MBA from U.C. Berkeley's Haas School of Business.お知らせ • Jul 11Five9, Inc. to Report Q2, 2025 Results on Jul 31, 2025Five9, Inc. announced that they will report Q2, 2025 results on Jul 31, 2025お知らせ • Jun 30+ 4 more updatesFive9, Inc.(NasdaqGM:FIVN) dropped from Russell 1000 Growth IndexFive9, Inc.(NasdaqGM:FIVN) dropped from Russell 1000 Growth Indexお知らせ • Jun 10Five9 Launches Agentic CX with AI Agents That Can Can Reason, Decide, and Take ActionFive9 announced the availability of AI Agents and AI Trust & Governance to usher in a new era of Agentic CX. Powered by the Five9 Agentic Experience Engine, at the core of the Genius AI Architecture, these new capabilities are designed to drive intelligent CX and AI at scale with reasoning, adapting, and action for secure, seamless, and context-aware experiences. Key features of AI Agents and AI Trust& Governance include: AI Agents: Flexible, advanced self-service that adapts to any stage of AI maturity and seamlessly hands off to a human agent if needed; AI Summary Node: Auto-summarizes voice and digital interactions with language-selectable summaries, providing context for live agents or future reference; Intent Detection and Entity Extraction: Amplify intent detection with LLMs to enable seamless, natural conversations, ensuring the quickest path to resolution; Knowledge Node: Uses Retrieval Augmented Generation (RAG) to generate contextual answers based on enterprise knowledge; Pre-built template: Five9 provides a starter kit with a pre-built template associated with an industry vertical. Customers can copy and modify to quickly build new AI agents for their specific needs, dramatically reducing time to value; Code Crafter: Leverage the capabilities of LLMs to generate high-quality JavaScript functions, reducing development effort; AI Trust & Governance: Stronger guardrails and better observability for enterprise-ready AI; Enhanced Decision-Making: Provide granular guardrails to tailor AI behavior across channels and use cases, balancing control with automation; Threat Identification: Proactively monitor and respond quickly to risks such as prompt injection attacks; Prompt Monitoring: Gain better AI observability with a comprehensive reporting dashboard on critical usage metrics and prompt completeness scores; Hallucination Detection: Track closed-domain hallucinations for context adherence and easily correct its behavior for consistent, reliable experiences. AI Agents and the Trust & Governance toolkit draw on the Five9 Agentic Experience engine, which provides the foundation and vision for portfolio of agentic CX capabilities. This powerful engine orchestrates the reason, decisions, and actions of Five9 Genius AI applications.Reported Earnings • May 05First quarter 2025 earnings released: EPS: US$0.008 (vs US$0.096 loss in 1Q 2024)First quarter 2025 results: EPS: US$0.008 (up from US$0.096 loss in 1Q 2024). Revenue: US$279.7m (up 13% from 1Q 2024). Net income: US$576.0k (up US$7.65m from 1Q 2024). Profit margin: 0.2% (up from net loss in 1Q 2024). Revenue is forecast to grow 8.3% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.お知らせ • May 02+ 1 more updateFive9, Inc. Provides Earnings Guidance for the Second Quarter and Full Year 2025Five9, Inc. provided earnings guidance for the second quarter and full year 2025. For the quarter, the company expects Revenue in the range of $274.5 million to $275.5 million. GAAP net loss per share in the range of $0.15 to $0.06, assuming basic shares outstanding of approximately 76.6 million. For the year, the company expects Revenue in the range of $1.140 billion to $1.144 billion. GAAP net income per share in the range of $0.14 to $0.24, assuming diluted shares outstanding of approximately 85.6 million.お知らせ • Apr 30Five9 Announces Five9 Fusion for SalesforceFive9 announced Five9 Fusion for Salesforce, an offering that combines Five9's real-time system of action with Salesforce's #1 AI CRM, to create a fully integrated, AI-elevated solution for customer experience. With a new product and services bundle available, this enhanced integration helps businesses deliver better customer experience, hyper-personalized self-service, and achieve smarter results with a future-ready foundation to drive meaningful business outcomes for joint customers. The launch of Five9 Fusion for Salesforce builds on a foundation of deep collaboration and co-development between the two companies. With Five9 Fusion for Salesforce., organizations gain a powerful advantage in delivering seamless, AI-driven customer experiences. This launch also lays a strong foundation for upcoming innovations, including Bring Your Own Channel (BYOC) and integrations with Agentforce, Salesforce's digital labor platform designed to augment teams with trusted autonomous agents, to develop its solution. These innovations give customers even more flexibility and control as they evolve their contact center strategy in the era of AI. Five9 Fusion for Salesforce delivers a unified, AI-powered experience by combining deep integration with Salesforce and the advanced capabilities of the Five9 platform: Five9 Voice: Direct integration with Service Cloud Voice embeds call metadata and recordings directly into the customer record - providing a complete and accessible view of every interaction. AI Agents:Streamlines self-service and seamlessly passes call summaries from the AI agent to the human agent within the voice call object - so customers never repeat themselves and can seamlessly pick up where the customer left off. Five9 TranscriptStream: Enables real-time voice call transcription and streams live data into Salesforce to ground Einstein for Service AI features Next Best Actions, Reply Recommendations, and Call Summaries. Intelligent Voice Routing: Five9's robust real-time system of action automatically and instantly directs interactions to the most appropriate AI or human agent, using real-time insights to drive faster, more personalized service.CEOFive9 CEOがいない、あるいは彼らに関するデータがない。リーダーシップ・チーム名称ポジション在職期間報酬所有権Michael BurklandExecutive Chairman18.3yrsUS$17.40m0.70% € 10.1mAndy DignanPresident1.2yrsUS$8.08m0.37% € 5.4mBryan LeeCFO & Treasurer2.1yrsUS$7.22m0.43% € 6.2mTiffany MeriweatherChief Administrative and Legal Officer & Secretary2.3yrsUS$6.10m0.37% € 5.3mPanos KozanianExecutive Vice President of Product Engineering5.3yrsUS$4.92m0.22% € 3.2mLeena MansharamaniChief Accounting Officer & Corporate Controller8.8yrsデータなし0.079% € 1.1mJonathan RosenbergCTO & Head of AI7.3yrsUS$3.28mデータなしJay LeeChief Marketing & Growth Officerless than a yearデータなしデータなしAjay AwatramaniChief Product Officer1.6yrsデータなしデータなしMatt TucknessChief Revenue Officer1.3yrsデータなしデータなしもっと見る2.1yrs平均在職期間47yo平均年齢経験豊富な経営陣: 1FIVNの経営陣は 経験豊富 であると考えられます ( 2.1年の平均在職年数)。取締役名称ポジション在職期間報酬所有権Michael BurklandExecutive Chairman18.3yrsUS$17.40m0.70% € 10.1mRobert ZollarsLead Independent Director12.4yrsUS$258.04k0.10% € 1.5mMichael BurdiekIndependent Director10.7yrsUS$254.62k0.031% € 452.0kJonathan MarinerIndependent Director3yrsUS$252.77k0.024% € 342.0kJulie IskowIndependent Director3.3yrsUS$242.50k0.022% € 322.6kSusan BarsamianIndependent Director5.3yrsUS$252.50k0.026% € 375.2kMaria WalkerIndependent Director2yrsUS$51.13k0% € 0Sudhakar RamakrishnaIndependent Directorless than a yearUS$544.49k0.028% € 401.5kSagar GuptaIndependent Director1.4yrsUS$35.00kデータなしもっと見る3.3yrs平均在職期間63yo平均年齢経験豊富なボード: 1FIVNの 取締役会 は 経験豊富 であると考えられます ( 3.3年の平均在任期間)。View Ownership企業分析と財務データの現状データ最終更新日（UTC時間）企業分析2026/05/22 19:56終値2026/05/22 00:00収益2026/03/31年間収益2025/12/31データソース企業分析に使用したデータはS&P Global Market Intelligence LLC のものです。本レポートを作成するための分析モデルでは、以下のデータを使用しています。データは正規化されているため、ソースが利用可能になるまでに時間がかかる場合があります。パッケージデータタイムフレーム米国ソース例会社財務10年損益計算書キャッシュ・フロー計算書貸借対照表SECフォーム10-KSECフォーム10-Qアナリストのコンセンサス予想+プラス3年予想財務アナリストの目標株価アナリストリサーチレポートBlue Matrix市場価格30年株価配当、分割、措置ICEマーケットデータSECフォームS-1所有権10年トップ株主インサイダー取引SECフォーム4SECフォーム13Dマネジメント10年リーダーシップ・チーム取締役会SECフォーム10-KSECフォームDEF 14A主な進展10年会社からのお知らせSECフォーム8-K* 米国証券を対象とした例であり、非米国証券については、同等の規制書式および情報源を使用。特に断りのない限り、すべての財務データは1年ごとの期間に基づいていますが、四半期ごとに更新されます。これは、TTM（Trailing Twelve Month）またはLTM（Last Twelve Month）データとして知られています。詳細はこちら。分析モデルとスノーフレーク本レポートを生成するために使用した分析モデルの詳細は当社のGithubページでご覧いただけます。また、レポートの使用方法に関するガイドやYoutubeのチュートリアルも掲載しています。シンプリー・ウォールストリート分析モデルを設計・構築した世界トップクラスのチームについてご紹介します。業界およびセクターの指標私たちの業界とセクションの指標は、Simply Wall Stによって6時間ごとに計算されます。アナリスト筋Five9, Inc. 21 これらのアナリストのうち、弊社レポートのインプットとして使用した売上高または利益の予想を提出したのは、 。アナリストの投稿は一日中更新されます。34 アナリスト機関William PowerBairdRaimo LenschowBarclaysRyan MacWilliamsBarclays31 その他のアナリストを表示
Recent Insider Transactions • May 17Insider recently sold €538k worth of stockOn the 14th of May, Tiffany Meriweather sold around 30k shares on-market at roughly €18.03 per share. This transaction amounted to 9.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Insiders have been net sellers, collectively disposing of €2.6m more than they bought in the last 12 months.
お知らせ • Apr 07Five9, Inc. Appoints Jay Lee as Chief Marketing and Growth Officer, Effective April 6, 2026Five9, Inc. announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterprise technology and payments industries. Lee joins Five9 from Icertis, where he served as Chief Marketing Officer, leading a global marketing and sales development organization driving brand, demand generation, and GTM planning and execution. Prior to Icertis, he served as Chief Marketing Officer at Avalara, where he led global demand generation and communications strategies to support commercial growth across markets and customer segments. Earlier in his career, Lee held senior leadership roles across B2B and B2C organizations, including GE Capital, American Express, and PayPal. His background across consulting, finance, marketing, and enterprise technology has shaped a disciplined, data-first approach to go-to-market strategy, with deep expertise in revenue operations and execution. Lee is known for his collaborative leadership style, emphasizing idea generation, thoughtful problem-solving, and mentorship to help teams build durable, real-world skills across strategy, storytelling, and execution. He holds an MBA from Columbia University and a Bachelor of Science in Electrical Engineering from Cornell University.
お知らせ • Feb 21Five9, Inc., Annual General Meeting, May 20, 2026Five9, Inc., Annual General Meeting, May 20, 2026.
お知らせ • Dec 18+ 1 more updateFive9, Inc. Appoints Amit Mathradas as Director, Effective February 2, 2026Five9, Inc. has appointed Amit Mathradas as a director, effective February 2, 2026. Until recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara (formerly NYSE: AVLR), where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion. Amit Mathradas is an accomplished senior executive in the commercial technology sector with more than two decades of experience leading growth and transformation at global companies. He is also a recognized thought leader who regularly publishes insights on digital transformation, intelligent automation, and the strategic application of AI in business. Mr. Mathradas recently served as Chief Executive Officer of Nintex, an AI-centric, agentic business orchestration platform company, where he led the organization’s overall strategy, operations, and execution. Prior to Nintex, Mr. Mathradas was President and Chief Operating Officer at Avalara, a tax compliance automation company, where he oversaw day-to-day operations and helped scale the business from approximately $300 million to approaching $1 billion in revenue before it was acquired by Vista Equity Partners for $8.4 billion. Earlier in his career, Mr. Mathradas led and grew global teams at PayPal, Web.com, and Dell. He holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor’s degree in management and economics from Wittenberg University.
Recent Insider Transactions • Dec 07CEO & Chairman recently sold €314k worth of stockOn the 4th of December, Michael Burkland sold around 18k shares on-market at roughly €17.45 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €857k.
Board Change • Oct 01High number of new directorsThere are 5 new directors who have joined the board in the last 3 years. Director Sudhakar Ramakrishna was the last director to join the board, commencing their role in 2025. The company’s lack of board continuity is considered a risk according to the Simply Wall St Risk Model.
Recent Insider Transactions • May 17Insider recently sold €538k worth of stockOn the 14th of May, Tiffany Meriweather sold around 30k shares on-market at roughly €18.03 per share. This transaction amounted to 9.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Insiders have been net sellers, collectively disposing of €2.6m more than they bought in the last 12 months.
Valuation Update With 7 Day Price Move • May 07Investor sentiment improves as stock rises 31%After last week's 31% share price gain to €18.80, the stock trades at a forward P/E ratio of 23x. Average trailing P/E is 23x in the Software industry in Italy. Total loss to shareholders of 15% over the past year.
お知らせ • May 03Five9, Inc. Reports Unaudited Consolidated Impairment Charges for the First Quarter Ended March 31, 2026Five9, Inc. reported unaudited consolidated impairment charges for the first quarter ended March 31, 2026. for the quarter, the company reported Impairment charge of long-lived assets of $136,000 against $322,000 a year ago.
お知らせ • May 02+ 1 more updateFive9, Inc. Provides Earnings Guidance for the Second Quarter Ending June 30, 2026 and Full Year Ending December 31, 2026Five9, Inc. provided earnings guidance for the second quarter ending June 30, 2026 and full year ending December 31, 2026. For the quarter, the company expected revenue in the range of $303.0 million to $309.0 million, GAAP net loss of $6,840,000 to GAAP net income of $176,000, Basic GAAP net loss per share of $0.00 to $0.09; Diluted GAAP net loss per share in the range of $0.00 to $0.09. For the full year, the company expected revenue in the range of $1.254 billion to $1.266 billion. GAAP net income of $62,394,000 to $72,474,000; Basic GAAP net income per share of $0.83 to $0.96; Diluted GAAP net income per share in the range of $0.73 to $0.85.
Reported Earnings • May 02First quarter 2026 earnings released: EPS: US$0.24 (vs US$0.008 in 1Q 2025)First quarter 2026 results: EPS: US$0.24 (up from US$0.008 in 1Q 2025). Revenue: US$305.3m (up 9.2% from 1Q 2025). Net income: US$18.4m (up US$17.8m from 1Q 2025). Profit margin: 6.0% (up from 0.2% in 1Q 2025). Revenue is forecast to grow 8.3% p.a. on average during the next 3 years, compared to a 11% growth forecast for the Software industry in Italy.
Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 18%After last week's 18% share price gain to €13.50, the stock trades at a forward P/E ratio of 17x. Average forward P/E is 13x in the Software industry in Italy.
お知らせ • Apr 17Five9, Inc. to Report Q1, 2026 Results on Apr 30, 2026Five9, Inc. announced that they will report Q1, 2026 results at 4:30 PM, US Eastern Standard Time on Apr 30, 2026
お知らせ • Apr 07Five9, Inc. Appoints Jay Lee as Chief Marketing and Growth Officer, Effective April 6, 2026Five9, Inc. announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterprise technology and payments industries. Lee joins Five9 from Icertis, where he served as Chief Marketing Officer, leading a global marketing and sales development organization driving brand, demand generation, and GTM planning and execution. Prior to Icertis, he served as Chief Marketing Officer at Avalara, where he led global demand generation and communications strategies to support commercial growth across markets and customer segments. Earlier in his career, Lee held senior leadership roles across B2B and B2C organizations, including GE Capital, American Express, and PayPal. His background across consulting, finance, marketing, and enterprise technology has shaped a disciplined, data-first approach to go-to-market strategy, with deep expertise in revenue operations and execution. Lee is known for his collaborative leadership style, emphasizing idea generation, thoughtful problem-solving, and mentorship to help teams build durable, real-world skills across strategy, storytelling, and execution. He holds an MBA from Columbia University and a Bachelor of Science in Electrical Engineering from Cornell University.
New Risk • Feb 21New minor risk - Earnings qualityThe company has large one-off items impacting its financial results. One-off items were 23% of the size of the rest of the company's trailing 12-month earnings before tax. This is considered a minor risk. One-off items are incomes or expenses that the company does not expect to repeat in future periods. Examples include profits from the sale of a business or expenses from a restructuring or legal settlements. If the company's reported statutory earnings include a large proportion of one-off items it means they may be an unreliable indicator of its true business performance as the earnings were skewed by these incomes or expenses. Currently, the following risks have been identified for the company: Major Risk Share price has been highly volatile over the past 3 months (9.6% average weekly change). Minor Risks Large one-off items impacting financial results. Significant insider selling over the past 3 months (€826k sold).
お知らせ • Feb 21Five9, Inc., Annual General Meeting, May 20, 2026Five9, Inc., Annual General Meeting, May 20, 2026.
Reported Earnings • Feb 20Full year 2025 earnings released: EPS: US$0.51 (vs US$0.17 loss in FY 2024)Full year 2025 results: EPS: US$0.51 (up from US$0.17 loss in FY 2024). Revenue: US$1.15b (up 10% from FY 2024). Net income: US$39.4m (up US$52.2m from FY 2024). Profit margin: 3.4% (up from net loss in FY 2024). The move to profitability was driven by higher revenue. Revenue is forecast to grow 8.2% p.a. on average during the next 3 years, compared to a 12% growth forecast for the Software industry in Italy.
お知らせ • Feb 20Five9, Inc. Provides Earnings Guidance for the First Quarter Ending March 31, 2026 and Full Year Ending December 31, 2026Five9, Inc. provided earnings guidance for the first quarter ending March 31, 2026 and full year ending December 31, 2026. For the quarter, the company expected revenue in the range of $296.5 million to $302.5 million. GAAP net income of $8,874,000 to $14,954,000; Basic GAAP net income per share of $0.12 to $0.19; Diluted GAAP net income per share in the range of $0.10 to $0.17, assuming diluted shares outstanding of approximately 86.4 million. For the full year, the company expected revenue in the range of $1.247 billion to $1.261 billion. GAAP net income of $75,496,000 to $83,176,000; Basic GAAP net income per share of $0.97 to $1.07; Diluted GAAP net income per share in the range of $0.86 to $0.95, assuming diluted shares outstanding of approximately 87.4 million.
お知らせ • Feb 03Five9, Inc. to Report Q4, 2025 Results on Feb 19, 2026Five9, Inc. announced that they will report Q4, 2025 results on Feb 19, 2026
New Risk • Jan 21New major risk - Share price stabilityThe company's share price has been highly volatile over the past 3 months. It is more volatile than 90% of Italian stocks, typically moving 6.8% a week. This is considered a major risk. Share price volatility increases the risk of potential losses in the short-term as the stock tends to have larger drops in price more frequently than other stocks. It may also indicate the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. Currently, the following risks have been identified for the company: Major Risk Share price has been highly volatile over the past 3 months (6.8% average weekly change). Minor Risks Large one-off items impacting financial results. Significant insider selling over the past 3 months (€826k sold).
お知らせ • Dec 18+ 1 more updateFive9, Inc. Appoints Amit Mathradas as Director, Effective February 2, 2026Five9, Inc. has appointed Amit Mathradas as a director, effective February 2, 2026. Until recently, Mr. Mathradas served as CEO of Nintex, serving more than 7,000 public and private-sector organizations across over 90 countries. Under his leadership, Nintex built out the company’s AI-centric, agentic business orchestration platform, reflecting his track record of scaling global businesses, driving product innovation, and delivering through a strong partner-led ecosystem. Prior to that, he was President and Chief Operating Officer of Avalara (formerly NYSE: AVLR), where he helped grow the business by over 250% over the course of four years. Avalara was acquired by Vista Equity Partners in 2022 for $8.4 billion. Amit Mathradas is an accomplished senior executive in the commercial technology sector with more than two decades of experience leading growth and transformation at global companies. He is also a recognized thought leader who regularly publishes insights on digital transformation, intelligent automation, and the strategic application of AI in business. Mr. Mathradas recently served as Chief Executive Officer of Nintex, an AI-centric, agentic business orchestration platform company, where he led the organization’s overall strategy, operations, and execution. Prior to Nintex, Mr. Mathradas was President and Chief Operating Officer at Avalara, a tax compliance automation company, where he oversaw day-to-day operations and helped scale the business from approximately $300 million to approaching $1 billion in revenue before it was acquired by Vista Equity Partners for $8.4 billion. Earlier in his career, Mr. Mathradas led and grew global teams at PayPal, Web.com, and Dell. He holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor’s degree in management and economics from Wittenberg University.
Recent Insider Transactions • Dec 07CEO & Chairman recently sold €314k worth of stockOn the 4th of December, Michael Burkland sold around 18k shares on-market at roughly €17.45 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €857k.
お知らせ • Nov 18Five9 Launches New Genius AI Innovations to Accelerate Agentic CX at Five9 CX Summit 2025Five9 introduced a powerful suite of AI-powered innovations at Five9 CX Summit 2025, extending the next evolution of its Five9 Genius AI suite. The updates introduce AI across routing, quality management, and analytics - bringing these capabilities together within a unified ecosystem designed to support how organizations enhance customer engagement. As AI adoption becomes an increasing priority for CX leaders, many organizations are accelerating efforts to move beyond pilot programs toward enterprise-scale AI utilization. However, progress is often limited by fragmented systems, siloed data, and uncertainty around achieving measurable value on AI investment. Five9's latest innovations are designed to address these challenges by positioning AI as a connective layer across the CX environment. By incorporating AI into routing, quality management, and Analytics, Five9 is introducing new capabilities intended to achieve more integrated operations, enrich engagement, and strengthen customer connections at scale. New AI-powered capabilities introduced by Five9: Agentic Quality Management (AQM): A next-generation, agentic quality management solution that can be configured to evaluate up to 100% of customer interactions designed to provide insights organizations can use to support agent performance and customer satisfaction. AQM provides performance data that organizations can use to support routing decisions, coaching, and continuous improvement initiatives. Genius Routing: A dynamic matching engine that assists with connecting customers with agents based on defined attributes, agent characteristics, and proficiency levels. The API-driven design allows for acceptance of real-time inputs from AI performance management and self-service applications helping with faster solutions and more personalized customer experiences. OneVUE: A unified reporting and analytics application offering self-service and customizable dashboards to customers of varying sizes - building on the powerful and advanced data aggregation capabilities previously offered with Aceyus VUE. OneVUE provides flexible metrics and visualization options designed for modern, AI-enhanced contact centers, providing organizations with options to define and adjust KPIs for visibility across both traditional operations and multi-vendor environments. Adaptive Digital Engagement: A modernized digital engagement solution that evolves as AI capabilities expand. With the new Dynamic Web Messenger Configurator, businesses can create and deploy webchat experiences in real time without coding. Five9 also announced a new partnership with Meta, bringing a native WhatsApp integration, offering embedded templates, broadcasts, and AI Agents. The goal is to provide businesses with modular digital channels that align and work with the Five9 AI ecosystem.
お知らせ • Nov 08Five9, Inc. (NasdaqGM:FIVN) announces an Equity Buyback for $150 million worth of its shares.Five9, Inc. (NasdaqGM:FIVN) announces a share repurchase program. Under the program, the company will repurchase up to $150 million worth of its shares.
Reported Earnings • Nov 07Third quarter 2025 earnings released: EPS: US$0.23 (vs US$0.06 loss in 3Q 2024)Third quarter 2025 results: EPS: US$0.23 (up from US$0.06 loss in 3Q 2024). Revenue: US$285.8m (up 8.2% from 3Q 2024). Net income: US$18.0m (up US$22.5m from 3Q 2024). Profit margin: 6.3% (up from net loss in 3Q 2024). Revenue is forecast to grow 8.6% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.
お知らせ • Nov 07Five9, Inc. Provides Earnings Guidance for the Fourth Quarter and Full Year of 2025Five9, Inc. provided earnings guidance for the fourth quarter and full year of 2025. For the quarter, the company expects revenue in the range of $294.7 million to $300.7 million. GAAP net income in the range of $11,986,000 to $18,098,000 and GAAP net income per share in the range of $0.14 to $0.21, assuming diluted shares outstanding of approximately 87.3 million. For the year, the company expects revenue in the range of $1.1435 billion to $1.1495 billion. GAAP net income in the range of $31,681,000 to $37,769,000 and GAAP net income per share in the range of $0.36 to $0.43, assuming diluted shares outstanding of approximately 88.0 million.
お知らせ • Oct 24Five9, Inc. to Report Q3, 2025 Results on Nov 06, 2025Five9, Inc. announced that they will report Q3, 2025 results on Nov 06, 2025
Board Change • Oct 01High number of new directorsThere are 5 new directors who have joined the board in the last 3 years. Director Sudhakar Ramakrishna was the last director to join the board, commencing their role in 2025. The company’s lack of board continuity is considered a risk according to the Simply Wall St Risk Model.
お知らせ • Oct 01Five9, Inc. Announces Board Changes and Governance Committee Appointments, Effective September 26, 2025On September 26, 2025, David Welsh resigned from the Five9, Inc. Board of Directors (the “Board”) as a Class II director, as the chair and a member of the Nominating and Governance Committee and as Lead Independent Director. Mr. Welsh’s resignation was not due to any disagreement with the Company or its management with respect to any matter relating to the Company’s operations, policies or practices. In connection with Mr. Welsh’s resignation from the Board, the Board appointed Robert Zollars as the Lead Independent Director, Jonathan Mariner as the chair of the Nominating and Governance Committee and Michael Burdiek as the chair of the Compensation Committee (replacing Mr. Zollars who had been serving as chair of the Compensation Committee). On September 26, 2025, the Board appointed Mr. Sudhakar Ramakrishna to serve on the Board. Mr. Ramakrishna will serve as a Class II director, with a term expiring at the Company's 2028 annual meeting of stockholders. Mr. Ramakrishna will also serve on the Nominating and Governance Committee of the Board. Mr. Ramakrishna has served as the Chief Executive Officer and President of SolarWinds Corporation, a provider of secure observability and IT management software, since January 2021 and as a director of SolarWinds Corporation since December 2020. Prior to SolarWinds, Mr. Ramakrishna served as the Chief Executive Officer and director of Pulse Secure, LLC, a provider of secure and zero trust access solutions for Hybrid IT environments, from July 2015 until its acquisition by Ivanti Inc. in December 2020. Mr. Ramakrishna has served as a member of the board of directors of Cardinal Health, Inc., a healthcare services and products company, since April 2025, and as a member of the board of directors of Model N, Inc., a private provider of revenue management systems for life science and advanced technology companies, since November 2024. Mr. Ramakrishna also previously served as a member of the board of directors of SADA Systems, LLC from January 2022 until its acquisition in December 2023, as a member of the board of directors of SailPoint Technologies Holdings, Inc., a provider of enterprise identity security solutions, from July 2021 until its acquisition in August 2022, and as a member of the board of directors of Enterprise 4.0 Technology Acquisition Corp., a special purpose acquisition company focused on technology targets, from October 2021 to March 2023. Mr. Ramakrishna holds an M.S. in Computer Science from Kansas State University and a Master’s of Management from Northwestern University’s Kellogg School of Management.
お知らせ • Sep 16Five9 Launches Five9 Fusion for Servicenow to Deliver Unified, Ai-Powered Customer Service ExperiencesFive9 announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a real-time AI transcription stream and a single routing engine to empower businesses to deliver faster, more personalized customer service experiences at scale. Five9 Fusion for ServiceNow combines the Five9 real-time system action with the strengths of ServiceNow Customer Service Management (CSM) to give businesses a single, AI platform that addresses one of the biggest challenges in customer service: fragmented systems that slow down agents, limit operational visibility, and frustrate customers. By unifying voice and digital into one intelligent workflow, the integration equips agents with instant context and tools to resolve issues faster and deliver more proactive and personalized experiences at scale, while lowering costs and providing end-to-end visibility across the customer journey. Five9 Fusion for Service Now makes available two of the three AI-enhanced capabilities previewed by Five9 and ServiceNow in late 2024: Now Available: Real-Time Transcription: Five9 TranscriptStream integrates directly within ServiceNow Workspace, providing real-time speech to text capabilities to enable agents to focus entirely on the customer instead of note-taking. Now Assist, powered by generative AI, uses these transcripts to generate case summaries, recommended actions, and resolution notes--reducing call wrap-up times, shortening average handling times, and increasing agent productivity. Now Available: Unified Routing: Five9's intelligent routing engine can now direct ServiceNow digital channels and cases alongside Five9 channels, using ServiceNow metadata to match each interaction with the right agent. The same metadata enriches Five9 Workforce Engagement Management solutions to improve forecasting, scheduling, and operational agility. Single Agent Experience: This new capability will bring Native Call Controls into ServiceNow's Agent workspace, enabling agents to manage Five9 interactions directly in the Universal Agent Inbox, to deliver a consistent, cross-channel experience with complete caller context and relevant data in one view. Availability is scheduled for early 2026. Five9 and ServiceNow have partnered for more than eight years, supporting over 200 mutual customers worldwide. To ensure the highest levels of reliability, integrations are certified twice annually, with the recent Zurich certification reaffirming that customers can seamlessly leverage both platforms with the latest updates.
Recent Insider Transactions • Sep 10CEO & Chairman recently sold €407k worth of stockOn the 4th of September, Michael Burkland sold around 18k shares on-market at roughly €22.10 per share. This transaction amounted to 3.6% of their direct individual holding at the time of the trade. This was the largest sale by an insider in the last 3 months. Michael has been a net seller over the last 12 months, reducing personal holdings by €543k.
お知らせ • Aug 14Five9, Inc. Launches New Integration in Epic ToolboxFive9, Inc. announced the launch of Five9 Fusion for Epic, an integration with Epic. This integration embeds advanced contact center capabilities directly into Epic, helping healthcare organizations deliver faster, more connected, and personalized patient experiences without adding complexity for agents. Five9, a leading Contact Center as a Service (CCaaS) vendor, has achieved a fully native, standards-based integration approved for Epic's Toolbox, marking a major step forward in healthcare communications technology. Developed in collaboration with leading healthcare providers and rigorously tested for reliability, security, and ease of use, the API-driven integration empowers agents to engage with patients seamlessly from a single screen. Five9 Fusion for Epic streamlines workflows by uniting communication tools and Epic's electronic health record in a single, integrated experience. Instead of switching between multiple systems, agents can work within one environment - enabling faster patient service, simplified authentication, and a more seamless patient journey. Key features and benefits include: Instant Patient Context on Every Call: Inbound screen pops automatically display relevant patient information as soon as a call is received, allowing agents to deliver faster, more personalized service without switching between systems. One-Click Outbound Calling from Epic: Agents can initiate calls directly from Epic modules like Cheers, Cadence, or Resolute, improving speed-to-contact, reducing manual dialing errors, and streamlining patient outreach. Built-In HIPAA-Compliant Call Recording Controls: Pause and resume recording during sensitive interactions (e.g., payment processing) to protect patient privacy, maintain regulatory compliance, and simplify workflows - without the need for manual workarounds. Five9 meets Epic's recommended practices for Contact Center as a Service products and opens new possibilities for healthcare providers looking to elevate their contact center operations while maximizing their existing Epic investment.
Reported Earnings • Aug 01Second quarter 2025 earnings released: EPS: US$0.015 (vs US$0.17 loss in 2Q 2024)Second quarter 2025 results: EPS: US$0.015 (up from US$0.17 loss in 2Q 2024). Revenue: US$283.3m (up 12% from 2Q 2024). Net income: US$1.15m (up US$14.0m from 2Q 2024). Profit margin: 0.4% (up from net loss in 2Q 2024). Revenue is forecast to grow 8.4% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.
お知らせ • Aug 01+ 3 more updatesFive9, Inc. Announces Executive Changes, Effective from July 31, 2025On July 31, 2025, Five9, Inc. announced that Michael Burkland has decided to retire from his position as the Principal Executive Officer of the Company (CEO") effective as of the Retirement Date. In connection with Mr. Burkland's retirement and to ensure a smooth transition of the role of CEO to his successor, the Company and Mr. Burkland entered into an Employment Transition Agreement (the Transition Agreement") on July 31, 2025 (the Effective Date"). As of the Effective Date, the Transition Agreement terminates, supersedes and replaces the Offer Letter between Mr. Burkland and the Company, dated as of October 10, 2022. Pursuant to the Transition Agreement, (i) Mr. Burkland will remain employed as the Company's CEO from the Effective Date until the date on which a successor CEO is appointed by the Board of Directors of the Company (the Board") and begins serving as CEO (the CEO Transition Date", such period, the CEO Period") and (ii) Mr. Burkland will remain employed by the Company as the Executive Chairman of the Board (the Executive Chairman") for a period of up to 6 months after the CEO Transition Date (the Transition Period"), to assist with the transition of the role of CEO to his successor and provide advisory services to the successor CEO and the Board. If Mr. Burkland remains employed through the last day of the Transition Period (the Retirement Date"), Mr. Burkland will continue to serve as a director on the Board for at least the remainder of his current term (which ends at the Company's 2026 annual meeting of stockholders (the 2026 Annual Meeting")), if any, subject to his earlier death, resignation or removal. A committee of independent Board directors has initiated a comprehensive search for the Company’s next CEO. On July 31, 2025, Five9, Inc. announced that the Board appointed Bryan Lee, 47, the Company's current Interim Principal Financial Officer, as the Company's Principal Financial Officer, effective as of July 31, 2025. Mr. Lee will also continue to serve as the Company's Treasurer. Mr. Lee has served as Interim Chief Financial Officer and Interim Principal Financial Officer since April 1, 2025. Prior to that, Mr. Lee served as the Executive Vice President, Finance of the Company from December 2024 to April 1, 2025, Treasurer of the Company from April 2024 to present, Senior Vice President, FP&A from September 2019 to December 2024, Vice President, FP&A from April 2015 to September 2019 and Senior Director, FP&A from August 2014 to April 2015. In the role of Interim Chief Financial Officer and Interim Principal Financial Officer, he was responsible for overseeing the Company's finance functions. Previously, Mr. Lee was a Vice President of J.P. Morgan's Technology investment banking group, where he provided strategic advice on mergers and acquisitions, initial public offerings, and other financial transactions for technology clients. Mr. Lee holds a B.A. in Architecture from U.C. Berkeley and an MBA from U.C. Berkeley's Haas School of Business.
お知らせ • Jul 11Five9, Inc. to Report Q2, 2025 Results on Jul 31, 2025Five9, Inc. announced that they will report Q2, 2025 results on Jul 31, 2025
お知らせ • Jun 30+ 4 more updatesFive9, Inc.(NasdaqGM:FIVN) dropped from Russell 1000 Growth IndexFive9, Inc.(NasdaqGM:FIVN) dropped from Russell 1000 Growth Index
お知らせ • Jun 10Five9 Launches Agentic CX with AI Agents That Can Can Reason, Decide, and Take ActionFive9 announced the availability of AI Agents and AI Trust & Governance to usher in a new era of Agentic CX. Powered by the Five9 Agentic Experience Engine, at the core of the Genius AI Architecture, these new capabilities are designed to drive intelligent CX and AI at scale with reasoning, adapting, and action for secure, seamless, and context-aware experiences. Key features of AI Agents and AI Trust& Governance include: AI Agents: Flexible, advanced self-service that adapts to any stage of AI maturity and seamlessly hands off to a human agent if needed; AI Summary Node: Auto-summarizes voice and digital interactions with language-selectable summaries, providing context for live agents or future reference; Intent Detection and Entity Extraction: Amplify intent detection with LLMs to enable seamless, natural conversations, ensuring the quickest path to resolution; Knowledge Node: Uses Retrieval Augmented Generation (RAG) to generate contextual answers based on enterprise knowledge; Pre-built template: Five9 provides a starter kit with a pre-built template associated with an industry vertical. Customers can copy and modify to quickly build new AI agents for their specific needs, dramatically reducing time to value; Code Crafter: Leverage the capabilities of LLMs to generate high-quality JavaScript functions, reducing development effort; AI Trust & Governance: Stronger guardrails and better observability for enterprise-ready AI; Enhanced Decision-Making: Provide granular guardrails to tailor AI behavior across channels and use cases, balancing control with automation; Threat Identification: Proactively monitor and respond quickly to risks such as prompt injection attacks; Prompt Monitoring: Gain better AI observability with a comprehensive reporting dashboard on critical usage metrics and prompt completeness scores; Hallucination Detection: Track closed-domain hallucinations for context adherence and easily correct its behavior for consistent, reliable experiences. AI Agents and the Trust & Governance toolkit draw on the Five9 Agentic Experience engine, which provides the foundation and vision for portfolio of agentic CX capabilities. This powerful engine orchestrates the reason, decisions, and actions of Five9 Genius AI applications.
Reported Earnings • May 05First quarter 2025 earnings released: EPS: US$0.008 (vs US$0.096 loss in 1Q 2024)First quarter 2025 results: EPS: US$0.008 (up from US$0.096 loss in 1Q 2024). Revenue: US$279.7m (up 13% from 1Q 2024). Net income: US$576.0k (up US$7.65m from 1Q 2024). Profit margin: 0.2% (up from net loss in 1Q 2024). Revenue is forecast to grow 8.3% p.a. on average during the next 3 years, compared to a 13% growth forecast for the Software industry in Italy.
お知らせ • May 02+ 1 more updateFive9, Inc. Provides Earnings Guidance for the Second Quarter and Full Year 2025Five9, Inc. provided earnings guidance for the second quarter and full year 2025. For the quarter, the company expects Revenue in the range of $274.5 million to $275.5 million. GAAP net loss per share in the range of $0.15 to $0.06, assuming basic shares outstanding of approximately 76.6 million. For the year, the company expects Revenue in the range of $1.140 billion to $1.144 billion. GAAP net income per share in the range of $0.14 to $0.24, assuming diluted shares outstanding of approximately 85.6 million.
お知らせ • Apr 30Five9 Announces Five9 Fusion for SalesforceFive9 announced Five9 Fusion for Salesforce, an offering that combines Five9's real-time system of action with Salesforce's #1 AI CRM, to create a fully integrated, AI-elevated solution for customer experience. With a new product and services bundle available, this enhanced integration helps businesses deliver better customer experience, hyper-personalized self-service, and achieve smarter results with a future-ready foundation to drive meaningful business outcomes for joint customers. The launch of Five9 Fusion for Salesforce builds on a foundation of deep collaboration and co-development between the two companies. With Five9 Fusion for Salesforce., organizations gain a powerful advantage in delivering seamless, AI-driven customer experiences. This launch also lays a strong foundation for upcoming innovations, including Bring Your Own Channel (BYOC) and integrations with Agentforce, Salesforce's digital labor platform designed to augment teams with trusted autonomous agents, to develop its solution. These innovations give customers even more flexibility and control as they evolve their contact center strategy in the era of AI. Five9 Fusion for Salesforce delivers a unified, AI-powered experience by combining deep integration with Salesforce and the advanced capabilities of the Five9 platform: Five9 Voice: Direct integration with Service Cloud Voice embeds call metadata and recordings directly into the customer record - providing a complete and accessible view of every interaction. AI Agents:Streamlines self-service and seamlessly passes call summaries from the AI agent to the human agent within the voice call object - so customers never repeat themselves and can seamlessly pick up where the customer left off. Five9 TranscriptStream: Enables real-time voice call transcription and streams live data into Salesforce to ground Einstein for Service AI features Next Best Actions, Reply Recommendations, and Call Summaries. Intelligent Voice Routing: Five9's robust real-time system of action automatically and instantly directs interactions to the most appropriate AI or human agent, using real-time insights to drive faster, more personalized service.