お知らせ • Jan 22
Lightspeed Commerce Inc. Unveils Third Quarter Product Innovations Designed to Help Merchants Run Smarter and Serve Better
Lightspeed Commerce Inc. announced a broad suite of third quarter product innovations designed to help merchants simplify operations, enhance service, and grow with confidence. Leading the product innovation showcase is the launch of Lightspeed AI, a new AI-powered intelligence layer launched across Lightspeed's retail and hospitality platform to help merchants access insights faster, simplify decision-making, and operate more efficiently. Launched in January, 2026, Lightspeed AI introduces conversational assistants within Lightspeed Retail, Lightspeed Restaurant, and NuORDER by Lightspeed, allowing merchants and buying teams to ask natural-language questions and receive real-time, actionable insights without navigating complex dashboards or reports. Designed to evolve from an assistant into a more autonomous agent, Lightspeed AI will continue expanding throughout 2026 with additional capabilities across retail and hospitality, reinforcing Lightspeed's vision of delivering integrated, intelligent workflows that drive efficiency, confidence, and growth for independent businesses. Additional product innovations included: Hospitality: Master service pacing with the new Lightspeed Tempo: For decades, restaurant pacing has been driven by intuition, with seating guests, firing courses, and presenting checks at the right moment treated as more art than science. Lightspeed Tempo changes that, transforming pacing into a measurable, coachable, and repeatable advantage. Tempo is currently available to flagship Lightspeed Restaurant customers, with a wider availability later in the year. Run consistent operations with Lightspeed Tasks: Lightspeed Tasks: Lightspeed Tasks is a new digital checklist solution that helps operators and their teams stay aligned and focused. Restaurateurs can create repeatable workflows for everything from opening and closing duties to cleaning protocols, maintaining quality and consistency across one or multiple locations. Now expanded to France, Germany, and Switzerland, Mobile Tap is readily available to Lightspeed Restaurant customers across core markets in Europe. Retail: Browse, compare, and shop from a new multi-brand shopping and ordering experience within Lightspeed Market: Lightspeed Commerce announced the launch of a new centralized, multi-brand shopping and ordering experiences within its Marketplace, transforming Lightspeed Wholesale into a single destination where retailers can browse, compare, and purchase products from thousands of brands directly within NuORDER by Lightspeed and the Lightspeed POS system. The new experience eliminates the need for multiple brand portals and connected workflows, enabling faster, more flexible, and continuous purchasing with built-in insights and seamless POS integration. Customize ecommerce experience with Lightspeed's new themes store: For retailers looking to elevate their online presence, Lightspeed's themes store offers access to a curated collection of ecommerce-optimized themes designed by industry and design experts. These professionally built themes help merchants create stunning, high-converting websites, no design experience or coding required. Retailers can preview and trial both free and paid themes before purchase, enabling them to choose the right look and functionality to match their brand and business goals. New customer facing display options for retail merchants: Retailers now have a simple, cost-effective way to improve checkout efficiency and enhance customer purchase transparency. Lightspeed Retail merchants using Lightspeed Payments Smart Terminals now have access to customer-facing display (CFD) functionality directly on their payment terminals--no additional hardware required. This update reduces operational costs, improves accuracy, and helps with evolving regional display regulations. Selling on Scanner now available for Android. Lightspeed Retail merchants now have more than $1 million of retail merchants.