お知らせ • May 14
Navan Unveils New AI-Powered Features
Navan announced a new suite of AI-driven tools at Navigate, its inaugural customer conference. Designed to raise the bar for productivity in travel and expense, these AI-enabled features aim to dramatically increase efficiency for employees and businesses, all while strengthening the enterprise-grade control, visibility, and user experience Navan is known for. Navan introduced two AI-powered companions designed to better support businesses, turning complex data analysis and manual review into simple, conversational workflows. With the new Travel Admin Companion, businesses will be able to ask plain-language questions in chat to uncover savings opportunities, identify why costs are increasing, and benchmark spend against peers. This tool is designed to replace the need for lengthy manual analysis. It lays the groundwork for Navan’s ecosystem of agentic AI, which may soon allow admins to take program-wide action directly from the chat interface, including blocking travel to specific destinations, making policy changes, or running simulations. Additionally, the companion is expected to enable 'what-if' modeling, allowing finance leaders to instantly calculate the fiscal impact of shifting dynamic policy caps or tightening travel windows. To help finance teams resolve anomalies faster, the new Expense Admin Companion will analyze flagged spend, suggest the next best action, and draft context-aware messages to send employees with a single click. While approximately 73% of expenses on Navan are completely touchless and automatically approved based on pre-defined policies, this new suite of AI tools is designed to target the remaining 27% of transactions flagged for missing details or suspicious activity. By serving as a trusted partner that finance leaders can confidently delegate approvals to, the companion will eliminate the need for admins to manually investigate suspicious spend. To save finance teams time from manually tracking down responses, the companion will also automatically remove pending items from their review list. These expenses will only reappear for final approval once the employee has provided the missing information. Navan also introduced Book with AI where travelers can now book trips just by having a conversation. Using a single prompt like, "I need to be in London next Tuesday for a 3-day meeting," kicks off an intelligent chat that instantly surfaces personalized, policy-compliant travel options, pulled directly from Navan’s comprehensive global inventory from more than 600 airlines and 2,500,000 hotels. Designed to act as a true travel advisor, the AI makes proactive recommendations and shares rich context about the destination, including neighborhoods, properties, room types, and local events. Book with AI is built directly on Navan’s core infrastructure, enabling complete booking and fulfillment directly within the chat. To eliminate the friction of post-trip paperwork, Navan also announced the ability to expense with video and voice, a first-of-its-kind feature that will allow employees to simply record a short video of a receipt while narrating the context (e.g., "Dinner with the product team at SFO"). This focus on saving time with natural, conversational inputs continues throughout the travel journey. Navan’s AI is designed to extract the data via Optical Character Recognition (OCR) and transcribe the voice-over to auto-populate the business purpose and attendees – aiming to create a fully coded expense report with zero typing required. Expense with video and voice, Book with AI, and the suite of features for the travel and expense Admin Companions are currently in beta and will roll out to customers soon.