Anuncio • Dec 26
LiveVox Holdings, Inc.(NasdaqGS:LVOX) dropped from NASDAQ Composite Index LiveVox Holdings, Inc. has been dropped from NASDAQ Composite Index Anuncio • Nov 11
LiveVox Holdings, Inc. Provides Earnings Guidance for the Fiscal Year 2023 LiveVox Holdings, Inc. provided earnings guidance for the fiscal year 2023. Total revenue for fiscal year 2023 is now expected to be in the range of $142 million to $143 million. Anuncio • Oct 06
inContact, Inc. entered into an agremeent to acquire LiveVox Holdings, Inc. (NasdaqGS:LVOX) from Golden Gate Private Equity, Inc. and others for $430 million. inContact, Inc. entered into an agremeent to acquire LiveVox Holdings, Inc. (NasdaqGS:LVOX) from Golden Gate Private Equity, Inc. and others for $430 million on October 3, 2023. As part of consideration, inContact will pay $3.74 in cash for each share of LiveVox Holdings. If the agreement is validly terminated under certain circumstances that, as of the date of this report, have ceased to apply, the LiveVox Holdings will be required to pay inContact, a termination fee equal to $4 million. Upon completion of the transaction, LiveVox will no longer be publicly listed or traded on Nasdaq.
The transaction has been approved by the board of directors of both parties and approved by shareholder of LiveVox Holdings. The transaction is subject to regulatory approval and antitrust approval. The transaction is expected to close in the first half of 2024.
Lee Hochbaum of Davis Polk & Wardwell acted as legal advisor to NICE and Monica Shilling and Dov Kogen of Kirkland & Ellis acted as legal advisor to LiveVox Holdings. Jefferies LLC acted as financial and fairness opinion provider to LiveVox. The transaction is expected to be cash flow positive and accretive to NICE’s operating income, operating margin and non-GAAP EPS during 2024. Price Target Changed • Aug 10
Price target increased by 7.8% to US$3.57 Up from US$3.31, the current price target is an average from 7 analysts. New target price is 11% above last closing price of US$3.23. Stock is up 16% over the past year. The company is forecast to post a net loss per share of US$0.20 next year compared to a net loss per share of US$0.41 last year. Anuncio • Aug 10
Livevox Holdings, Inc. Provides Earnings Outlook for the Third Quarter and Full Year 2023 LiveVox Holdings, Inc. provided earnings outlook for the Third Quarter and Full Year 2023. For the Quarter, The company expects Total revenue is expected to be in the range of $35.5 million to $36.5 million, representing growth of 1% to 4% year-over-year.For the Year, The company expects Total revenue is expected to be in the range of $145 million to $148 million, representing growth of 7% to 9% year-over-year. New Risk • Aug 10
New minor risk - Shareholder dilution The company's shareholders have been diluted in the past year. Increase in shares outstanding: 2.0% This is considered a minor risk. Shareholder dilution occurs when there is an increase in the number of shares on issue that is not proportionally distributed between all shareholders. Often due to the company raising equity capital or some options being converted into stock. All else being equal, if there are more shares outstanding then each existing share will be entitled to a lower proportion of the company's total earnings, thus reducing earnings per share (EPS). While dilution might not always result in lower EPS (like if the company is using the capital to fund an EPS accretive acquisition) in a lot cases it does, along with lower dividends per share and less voting power at shareholder meetings. Currently, the following risks have been identified for the company: Minor Risks Currently unprofitable and not forecast to become profitable over next 2 years (US$2.4m net loss in 2 years). Shareholders have been diluted in the past year (2.0% increase in shares outstanding). Reported Earnings • Aug 09
Second quarter 2023 earnings: EPS and revenues exceed analyst expectations Second quarter 2023 results: US$0.047 loss per share (improved from US$0.12 loss in 2Q 2022). Revenue: US$35.4m (up 7.2% from 2Q 2022). Net loss: US$4.39m (loss narrowed 59% from 2Q 2022). Revenue exceeded analyst estimates by 2.0%. Earnings per share (EPS) also surpassed analyst estimates by 13%. Revenue is forecast to grow 8.6% p.a. on average during the next 3 years, compared to a 12% growth forecast for the Software industry in the US. Anuncio • Jul 23
LiveVox Holdings, Inc. to Report Q2, 2023 Results on Aug 08, 2023 LiveVox Holdings, Inc. announced that they will report Q2, 2023 results After-Market on Aug 08, 2023 Reported Earnings • May 10
First quarter 2023 earnings: Revenues exceed analysts expectations while EPS lags behind First quarter 2023 results: US$0.091 loss per share (improved from US$0.14 loss in 1Q 2022). Revenue: US$36.9m (up 15% from 1Q 2022). Net loss: US$8.47m (loss narrowed 35% from 1Q 2022). Revenue exceeded analyst estimates by 7.3%. Earnings per share (EPS) missed analyst estimates by 24%. Revenue is forecast to grow 9.4% p.a. on average during the next 3 years, compared to a 12% growth forecast for the Software industry in the US. Anuncio • May 10
LiveVox Holdings, Inc. Provides Earnings Guidance for the Second Quarter and Full Year of 2023 LiveVox Holdings, Inc. provided earnings guidance for the second quarter and full year of 2023. For the second quarter, total revenue is expected to be in the range of $34 million to $35 million, representing growth of 3% to 6% year-over-year.For the Full Year 2023, total revenue is still expected to be in the range of $143 million to $148 million, representing growth of 5% to 9% year-over-year. Major Estimate Revision • Mar 09
Consensus EPS estimates fall by 25% The consensus outlook for earnings per share (EPS) in fiscal year 2023 has deteriorated. 2023 revenue forecast decreased from US$150.5m to US$145.7m. Losses expected to increase from US$0.18 per share to US$0.22. Software industry in the US expected to see average net income growth of 11% next year. Consensus price target down from US$3.61 to US$3.23. Share price rose 8.6% to US$2.41 over the past week. Price Target Changed • Mar 03
Price target decreased by 9.9% to US$3.26 Down from US$3.61, the current price target is an average from 7 analysts. New target price is 31% above last closing price of US$2.48. Stock is down 46% over the past year. The company is forecast to post a net loss per share of US$0.14 next year compared to a net loss per share of US$0.41 last year. Anuncio • Feb 03
LiveVox Holdings, Inc. to Report Q4, 2022 Results on Mar 02, 2023 LiveVox Holdings, Inc. announced that they will report Q4, 2022 results After-Market on Mar 02, 2023 Anuncio • Jan 18
LiveVox Holdings, Inc. Announces the Termination of Erik Fowler as Chief Revenue Officer, Effective January 20, 2023 LiveVox Holdings, Inc. announced that on January 13, 2023, the employment of Erik Fowler, former Chief Revenue Officer, was terminated, to be effective January 20, 2023, in connection with the CRP. Board Change • Nov 16
High number of new and inexperienced directors There are 10 new directors who have joined the board in the last 3 years. The company's board is composed of: 10 new directors. No experienced directors. 1 highly experienced director. Co-founder & Vice-Chairman Louis Summe is the most experienced director on the board, commencing their role in 1998. The following issues are considered to be risks according to the Simply Wall St Risk Model: Lack of board continuity. Lack of experienced directors. Reported Earnings • Nov 09
Third quarter 2022 earnings: EPS misses analyst expectations Third quarter 2022 results: US$0.084 loss per share (improved from US$0.12 loss in 3Q 2021). Revenue: US$35.3m (up 16% from 3Q 2021). Net loss: US$7.77m (loss narrowed 32% from 3Q 2021). Revenue was in line with analyst estimates. Earnings per share (EPS) missed analyst estimates by 20%. Revenue is forecast to grow 17% p.a. on average during the next 3 years, compared to a 9.4% growth forecast for the Software industry in the US. Over the last 3 years on average, earnings per share has fallen by 35% per year but the company’s share price has fallen by 40% per year, which means it is performing significantly worse than earnings. Major Estimate Revision • Nov 05
Consensus forecasts updated The consensus outlook for 2022 has been updated. 2022 revenue forecast fell from US$138.4m to US$136.1m. 2022 losses expected to reduce from -US$0.42 to -US$0.32 per share. Software industry in the US expected to see average net income growth of 12% next year. Consensus price target down from US$3.75 to US$3.46. Share price fell 16% to US$2.65 over the past week. Anuncio • Oct 21
LiveVox Holdings, Inc. Announces to Showcase Integrated Agent Workflows, Designed to Enhance Agent and Customer Experience, at Money20/20 LiveVox Holdings, Inc. announced that it will be exhibiting at Money20/20, in booth 6108. The event will take place October 23, 2022 to October 26, 2022 in Las Vegas, Nevada where LiveVox will be showcasing its Integrated Agent Workflows – a solution for contact centers to easily orchestrate their data and applications to seamlessly deliver better agent workflows and customer experiences that drive ROI. The LiveVox platform offers a unique business advantage to clients by combining a native and purpose-built contact center CRM with public APIs and tailor-made agent desktops to display key customer information for agent ease of use. The Company’s orchestration capabilities eliminate the complexity and burden of pulling together multiple systems and data streams into one easy-to-create, easy-to-modify agent workflow solution that drives better customer experiences and happier agents. LiveVox Integrated Agent Workflow features include: A native contact center CRM in a single pane of glass that contains robust customer profiles that can uncover points in the customer journey that could benefit from a specific channel interaction. Flexible integration options that incorporate all upstream and downstream data for a fully unified and intelligent platform experience. Dynamic and smart agent scripting tools to define dynamic paths and scripts that help agents confidently and subtly deliver consistent and clear communications to customers regardless of the type of contact center - inbound, outbound, or fully blended. Tailored agent desktops that are not only equipped to handle multichannel interactions – such as Voice, Email, SMS, and web chat – but also provide the agent with a customer’s universal profile. This empowers agents to know who is engaging, where they came from, and how the agent may be able to help—all immediately upon connection. High configurability allowing contact center leaders to set up task-specific navigation paths, screen layouts, event triggers, quick links, contextual scripts, and more to orchestrate organizational data and business processes so that tools and workflows reflect the needs of agents and customers. Anuncio • Oct 18
LiveVox Holdings, Inc. to Report Q3, 2022 Results on Nov 08, 2022 LiveVox Holdings, Inc. announced that they will report Q3, 2022 results at 4:00 PM, US Eastern Standard Time on Nov 08, 2022 Major Estimate Revision • Aug 16
Consensus forecasts updated The consensus outlook for 2022 has been updated. 2022 revenue forecast fell from US$140.6m to US$138.5m. 2022 losses expected to reduce from -US$0.47 to -US$0.42 per share. Software industry in the US expected to see average net income growth of 5.7% next year. Consensus price target down from US$4.58 to US$3.96. Share price rose 37% to US$2.69 over the past week. Reported Earnings • Aug 10
Second quarter 2022 earnings: EPS in line with expectations, revenues disappoint Second quarter 2022 results: US$0.12 loss per share (up from US$1.08 loss in 2Q 2021). Revenue: US$33.0m (up 14% from 2Q 2021). Net loss: US$10.8m (loss narrowed 86% from 2Q 2021). Revenue missed analyst estimates by 2.3%. Earnings per share (EPS) were mostly in line with analyst estimates. Over the next year, revenue is forecast to grow 20%, compared to a 18% growth forecast for the industry in the US. Anuncio • Aug 10
CLiveVox Holdings, Inc. Provides Revenue Guidance for the Third Quarter and Full Year 2022 LiveVox Holdings, Inc. provided revenue guidance for the Third Quarter and Full Year 2022. For the period, Total revenue is expected to be in the range of $35.0 million to $36.0 million, representing growth of 15% to 18% year-over-year.For full Year 2022, Total revenue is expected to be in the range of $138 million to $140 million, representing growth of 16% to 17% year-over-year. Anuncio • Jul 19
LiveVox Holdings, Inc. to Report Q2, 2022 Results on Aug 09, 2022 LiveVox Holdings, Inc. announced that they will report Q2, 2022 results at 4:00 PM, US Eastern Standard Time on Aug 09, 2022 Price Target Changed • Jul 06
Price target decreased to US$4.92 Down from US$5.63, the current price target is an average from 6 analysts. New target price is 200% above last closing price of US$1.64. Stock is down 80% over the past year. The company is forecast to post a net loss per share of US$0.47 next year compared to a net loss per share of US$1.29 last year. Reported Earnings • May 12
First quarter 2022 earnings: EPS in line with analyst expectations despite revenue beat First quarter 2022 results: US$0.14 loss per share (down from US$0.063 loss in 1Q 2021). Revenue: US$32.1m (up 15% from 1Q 2021). Net loss: US$13.0m (loss widened 211% from 1Q 2021). Revenue exceeded analyst estimates by 1.2%. Earnings per share (EPS) were mostly in line with analyst estimates. Over the next year, revenue is forecast to grow 20%, compared to a 32% growth forecast for the industry in the US. Anuncio • May 12
Livevox Holdings, Inc. Provides Earnings Guidance for the Second Quarter and Full Year 2022 LiveVox Holdings, Inc. provided earnings guidance for the second quarter and full year 2022. For the quarter, the company's total revenue is expected to be in the range of $33.2 million to $34.2 million, representing growth of 15% to 18% year-over-year. Contract revenue is expected to be in the range of $26.3 million to $26.8 million, representing growth of 18% to 20% year-over-year. Excess usage revenue is expected to be in the range of $6.9 million to $7.4 million, representing growth of 5% to 13% year-over-year.For the full year, total revenue is expected to be in the range of $140 million to $142 million, representing growth of 17% to 19% year-over-year. Contract revenue is expected to be in the range of $109 million to $111 million, representing growth of 20% to 23% year-over-year. Excess usage revenue is expected to be in the range of $29 million to $34 million, representing a growth of 1% to 18% year-over-year. Anuncio • May 05
LiveVox and Omdia Study Finds that Slow Digital Adoption and Unnecessary Complexity in the Contact Center Harm Customer Experience by Impeding Agent Productivity LiveVox Holdings, Inc. and Omdia released the results of a joint study commissioned to understand how well contact center agents are equipped to provide exceptional customer experience in today’s digital environment. The study, entitled “Are Agents Ready for the New Digital Reality surveyed 530 customer-facing agents across key verticals including retail, healthcare and financial services and found that the biggest barriers to customer experience and agent productivity are unintegrated and inaccessible data, too much agent complexity, and slow digital adoption.Delivering a consistent, proactive and personalized customer experience is imperative for businesses in today’s increasingly digital environment. However, providing contact center agents with must-have tools and training to deliver digital-first, omnichannel engagements remains a challenge. The study found that only 59% of agents felt they had the right level of training and knowledge, less than a third (31%) were able to develop a holistic view of the customer journey, and only half (50%) were able to access data across their company’s business units. The result? 65% of agents said that customer experience differs across channels, 49% said that customers call back repeatedly to resolve issues, and only 37% said they were empowered to act in the customers’ best interest. Board Change • Apr 27
High number of new and inexperienced directors There are 10 new directors who have joined the board in the last 3 years. The company's board is composed of: 10 new directors. No experienced directors. 1 highly experienced director. Co-founder, CEO & Director Louis Summe is the most experienced director on the board, commencing their role in 1998. The following issues are considered to be risks according to the Simply Wall St Risk Model: Lack of board continuity. Lack of experienced directors. Anuncio • Apr 21
LiveVox Holding, Inc. to Report Q1, 2022 Results on May 10, 2022 LiveVox Holding, Inc. announced that they will report Q1, 2022 results After-Market on May 10, 2022 Price Target Changed • Apr 14
Price target decreased to US$6.50 Down from US$7.17, the current price target is an average from 6 analysts. New target price is 106% above last closing price of US$3.15. Stock is down 69% over the past year. The company is forecast to post a net loss per share of US$0.47 next year compared to a net loss per share of US$1.29 last year. Reported Earnings • Mar 11
Full year 2021 earnings: EPS exceeds analyst expectations Full year 2021 results: US$1.29 loss per share. Revenue: US$119.2m (up 16% from FY 2020). Net loss: US$103.2m (loss widened US$98.5m from FY 2020). Revenue was in line with analyst estimates. Earnings per share (EPS) surpassed analyst estimates by 3.5%. Over the next year, revenue is forecast to grow 22%, compared to a 46% growth forecast for the industry in the US. Anuncio • Feb 12
LiveVox Holding, Inc. to Report Q4, 2021 Results on Mar 10, 2022 LiveVox Holding, Inc. announced that they will report Q4, 2021 results After-Market on Mar 10, 2022 Anuncio • Jan 22
LiveVox Holdings, Inc. Enhances Knowledge Center to Power Intelligent Self-Service and Collaboration for Customer Service Teams LiveVox Holdings, Inc. announced enhancements to its Knowledge Center. LiveVox’s Knowledge Center enables intelligent search capabilities and collaboration tools that allow contact center agents and their customers to find answers to product questions easily and effectively, while providing critical data and insights into customer service trends and areas of opportunity. LiveVox’s Knowledge Center is accessible as part of the Company’s Ticketing System or on a stand-alone basis. 88% of US consumers expect companies to have an online self-service support portal. As such, organizations need to ensure that their knowledge center is robust enough to provide a seamless self-service experience that consistently learns and automates updates based on intelligent search functionality. Additionally, knowledge center data, including trending searches and reader behavior statistics, can be used by contact center managers to better understand customer experience – including challenges and opportunities to optimize brand experience. In addition to improving the agent and customer experience by reacting and responding to user input, LiveVox’s Knowledge Center can also be used to create content and social media materials, as well as provide insights and analytics for contact center managers to gauge how content is performing. Collaboration and access to information across channels are key differentiators for LiveVox’s Knowledge Center - elements not found in less mature offerings. Price Target Changed • Dec 17
Price target decreased to US$9.83 Down from US$12.00, the current price target is an average from 6 analysts. New target price is 105% above last closing price of US$4.80. Stock is down 53% over the past year. Reported Earnings • Nov 15
Third quarter 2021 earnings released: US$0.12 loss per share (vs US$0.005 loss in 3Q 2020) The company reported a soft third quarter result with increased losses and weaker control over costs, although revenues improved. Third quarter 2021 results: Revenue: US$30.5m (up 20% from 3Q 2020). Net loss: US$11.3m (loss widened US$11.0m from 3Q 2020). Recent Insider Transactions • Aug 19
CFO & Executive VP recently bought US$64k worth of stock On the 18th of August, S. Clevenger bought around 10k shares on-market at roughly US$6.41 per share. This was the largest purchase by an insider in the last 3 months. This was S.'s only on-market trade for the last 12 months. Anuncio • Aug 15
LiveVox Holding, Inc. Provides Revenue Guidance for the Third Quarter and Full Year of 2021 LiveVox Holding, Inc. provided revenue guidance for the third quarter and full year of 2021. For the quarter, total revenue is expected to be in the range of $29.0 to $30.0 million, representing growth of 14% to 18% year-over-year.
For the year, total revenue is now expected to be in the range of $117.0 to $119.0 million, representing growth of 14% to 16% year-over-year.