Highpoint Service Network Corporation provides after-sale service of information technology (IT) products in Taiwan, Malaysia, Thailand, the Philippines, Indonesia, and Vietnam. It offers repair and maintenance services for out-of-warranty smartphones, computers, aircons, TVs, and consumer electronics; information and communication technology (ICT) and CE boards repair services; deployment services, such as IT consulting, project planning, configuration, staging and installation, system integration, and relocation services; and IT managed services, which include maintenance, network and desktop management, call center, and engineering services. The company also provides helpdesk communications services through various mediums, including e-mails, chats, videos, and phones; IT product refurbishment services; and resells refurbished IT products, as well as involved in sale of value added products. The company was founded in 1999 and is headquartered in New Taipei City, Taiwan. Highpoint Service Network Corporation operates as a subsidiary of Acer Incorporated.