ING, of course, is a bank; and banks don't like falling interest rates, right? For the dominant stream of income is their core business model, i.e. borrowing short-term and lending long-term, reaping the difference in interest rates in the process.
Key Takeaways Digital banking investments, sustainable finance growth, and fee-based income expansion drive customer engagement, diversify revenues, and enhance resilience. Cost efficiencies from digitalization and market trends in Europe underpin stable expenses, stronger margins, and improved profitability.