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Q3 Update - Revenue sustained only by growth

Update shared on 14 Dec 2025

Fair value Decreased 5.27%
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kaladorm's Fair Value
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1Y
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7D
-6.4%

  • Revenues did not grow in line with new teahouse openings, and average monthly GMV is down 30% from the previous year. Rate of teahouse growth per quarter is ~5%.
  • Continued reduction in cost of materials, storage and logistics even as the company grows is impressive.
  • Whilst cumulative memberships grew from last quarter by ~13m, the number of active users for the period dropped by 3.4m, suggesting a high rate of customer churn. Active members are down 22% from 1 year ago even as the number of teahouses is up 25% from that same period.
  • The special cash dividend announcement seemed to inspire shareholder confidence, however I take a more cynical view that is may be being used to divert attention from declining results. Indeed the short term change in share price corrected after ex-dividend date.
  • I still believe CHA is undervalued based on current results, but am considering the possibility that it could become fairly valued through increased costs and stable revenue (meaning falling average GMV) leading to a drop of value. I believe the current valuation would be fair even if sustained EBIT halved, so I maintain a hold on my position.

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Disclaimer

The user kaladorm has a position in NasdaqGS:CHA. Simply Wall St has no position in any of the companies mentioned. Simply Wall St may provide the securities issuer or related entities with website advertising services for a fee, on an arm's length basis. These relationships have no impact on the way we conduct our business, the content we host, or how our content is served to users. The author of this narrative is not affiliated with, nor authorised by Simply Wall St as a sub-authorised representative. This narrative is general in nature and explores scenarios and estimates created by the author. The narrative does not reflect the opinions of Simply Wall St, and the views expressed are the opinion of the author alone, acting on their own behalf. These scenarios are not indicative of the company's future performance and are exploratory in the ideas they cover. The fair value estimates are estimations only, and does not constitute a recommendation to buy or sell any stock, and they do not take account of your objectives, or your financial situation. Note that the author's analysis may not factor in the latest price-sensitive company announcements or qualitative material.