Stock Analysis Report

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Executive Summary

salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide.

Snowflake Analysis

Excellent balance sheet with reasonable growth potential.

Similar Companies

Share Price & News

How has salesforce.com's share price performed over time and what events caused price changes?

Latest Share Price and Events

Stable Share Price: CRM's share price has been volatile over the past 3 months.

Market Performance

7 Day Return




US Software


US Market

1 Year Return




US Software


US Market

Return vs Industry: CRM underperformed the US Software industry which returned 36.2% over the past year.

Return vs Market: CRM exceeded the US Market which returned 6% over the past year.

Shareholder returns

7 Day4.4%3.5%2.3%
30 Day13.4%11.3%-0.7%
90 Day29.6%34.0%17.1%
1 Year28.2%28.2%39.0%37.9%9.0%6.7%
3 Year121.5%121.5%155.6%146.9%36.7%27.8%
5 Year180.7%180.7%251.2%230.5%65.2%46.9%

Price Volatility Vs. Market

How volatile is salesforce.com's share price compared to the market and industry in the last 5 years?

Simply Wall St News


Is salesforce.com undervalued compared to its fair value and its price relative to the market?


Price to Book (PB) ratio

Share Price vs. Fair Value

Below Fair Value: CRM ($200.28) is trading above our estimate of fair value ($153.26)

Significantly Below Fair Value: CRM is trading above our estimate of fair value.

Price To Earnings Ratio

PE vs Industry: CRM is unprofitable, so we can't compare its PE Ratio to the Software industry average.

PE vs Market: CRM is unprofitable, so we can't compare its PE Ratio to the US market.

Price to Earnings Growth Ratio

PEG Ratio: Insufficient data to calculate CRM's PEG Ratio to determine if it is good value.

Price to Book Ratio

PB vs Industry: CRM is good value based on its PB Ratio (5.2x) compared to the US Software industry average (6.4x).

Next Steps

Future Growth

How is salesforce.com forecast to perform in the next 1 to 3 years based on estimates from 36 analysts?


Forecasted annual earnings growth

Earnings and Revenue Growth Forecasts

Analyst Future Growth Forecasts

Earnings vs Savings Rate: CRM is forecast to become profitable over the next 3 years, which is considered faster growth than the savings rate (2.2%).

Earnings vs Market: CRM is forecast to become profitable over the next 3 years, which is considered above average market growth.

High Growth Earnings: CRM's is expected to become profitable in the next 3 years.

Revenue vs Market: CRM's revenue (15.1% per year) is forecast to grow faster than the US market (9.3% per year).

High Growth Revenue: CRM's revenue (15.1% per year) is forecast to grow slower than 20% per year.

Earnings per Share Growth Forecasts

Future Return on Equity

Future ROE: CRM's Return on Equity is forecast to be low in 3 years time (9.8%).

Next Steps

Past Performance

How has salesforce.com performed over the past 5 years?


Historical annual earnings growth

Earnings and Revenue History

Quality Earnings: CRM is currently unprofitable.

Growing Profit Margin: CRM is currently unprofitable.

Past Earnings Growth Analysis

Earnings Trend: CRM is unprofitable, but has reduced losses over the past 5 years at a rate of 42.1% per year.

Accelerating Growth: Unable to compare CRM's earnings growth over the past year to its 5-year average as it is currently unprofitable

Earnings vs Industry: CRM is unprofitable, making it difficult to compare its past year earnings growth to the Software industry (7.9%).

Return on Equity

High ROE: CRM has a negative Return on Equity (-0.48%), as it is currently unprofitable.

Next Steps

Financial Health

How is salesforce.com's financial position?

Financial Position Analysis

Short Term Liabilities: CRM's short term assets ($14.7B) exceed its short term liabilities ($12.8B).

Long Term Liabilities: CRM's short term assets ($14.7B) exceed its long term liabilities ($6.2B).

Debt to Equity History and Analysis

Debt Level: CRM's debt to equity ratio (7.7%) is considered satisfactory.

Reducing Debt: CRM's debt to equity ratio has reduced from 29.4% to 7.7% over the past 5 years.

Debt Coverage: CRM's debt is well covered by operating cash flow (157.8%).

Interest Coverage: CRM is unprofitable, therefore interest payments are not well covered by earnings.

Balance Sheet

Next Steps


What is salesforce.com current dividend yield, its reliability and sustainability?

Dividend Yield vs Market

Notable Dividend: Unable to evaluate CRM's dividend yield against the bottom 25% of dividend payers, as the company has not reported any recent payouts.

High Dividend: Unable to evaluate CRM's dividend yield against the top 25% of dividend payers, as the company has not reported any recent payouts.

Stability and Growth of Payments

Stable Dividend: Insufficient data to determine if CRM's dividends per share have been stable in the past.

Growing Dividend: Insufficient data to determine if CRM's dividend payments have been increasing.

Current Payout to Shareholders

Dividend Coverage: Insufficient data to calculate payout ratio to determine if its dividend payments are covered by earnings.

Future Payout to Shareholders

Future Dividend Coverage: No need to calculate the sustainability of CRM's dividend in 3 years as they are not forecast to pay a notable one for the US market.

Next Steps


How experienced are the management team and are they aligned to shareholders interests?


Average management tenure


Marc Benioff (55yo)





Mr. Marc R. Benioff Co-Founded Salesforce.com, Inc. in February 1999 and has been its Chief Executive Officer February 2020 and was its Co-Chief Executive Officer since August 7, 2018 until February 2020 a ...

CEO Compensation Analysis

Compensation vs Market: Marc's total compensation ($USD25.97M) is above average for companies of similar size in the US market ($USD11.54M).

Compensation vs Earnings: Marc's compensation has been consistent with company performance over the past year.

Leadership Team

Marc Benioff
Co-Founder18.67yrsUS$25.97m3.33% $6.0b
Mark Hawkins
President & CFO2.92yrsUS$12.03m0.0017% $3.0m
Bret Taylor
President & COO2.67yrsUS$11.94m0.14% $256.9m
Srinivas Tallapragada
President & Chief Engineering Officer0.58yrUS$11.81m0.0046% $8.4m
Parker Harris
Co-Founder1.92yrsUS$13.00m0.22% $399.2m
Keith Block
Advisor to the Chief Executive Officer0.42yrUS$26.49m0.0067% $12.1m
David Schmaier
Chief Executive Officer0.083yrno datano data
Alexandre Dayon
President & Chief Strategy Officer4.42yrsUS$1.80m0.0083% $14.9m
Amy Weaver
President0.50yrno data0.0033% $6.0m
Brent Hyder
President & Chief People Officer0.83yrno datano data


Average Tenure


Average Age

Experienced Management: CRM's management team is not considered experienced ( 1.8 years average tenure), which suggests a new team.

Board Members

Marc Benioff
Co-Founder18.67yrsUS$25.97m3.33% $6.0b
Parker Harris
Co-Founder1.92yrsUS$13.00m0.22% $399.2m
Arundhati Bhattacharya
Chairperson & CEO of Salesforce India0.25yrno datano data
Sanford Robertson
Lead Independent Director13.08yrsUS$621.92k0.011% $20.2m
Craig Conway
Independent Director14.75yrsUS$591.92k0.0012% $2.1m
Maynard Webb
Independent Director13.83yrsUS$591.92k0.0048% $8.6m
Alan Hassenfeld
Independent Director16.58yrsUS$571.92k0.0089% $16.1m
Colin Powell
Independent Director6.33yrsUS$571.92k0.0067% $12.1m
John Roos
Independent Director6.83yrsUS$596.92k0.00086% $1.6m
Robin Washington
Independent Director6.83yrsUS$611.92k0.0037% $6.7m


Average Tenure


Average Age

Experienced Board: CRM's board of directors are considered experienced (10 years average tenure).


Who are the major shareholders and have insiders been buying or selling?

Insider Trading Volume

Insider Buying: CRM insiders have only sold shares in the past 3 months.

Recent Insider Transactions

Ownership Breakdown

Dilution of Shares: Shareholders have been diluted in the past year, with total shares outstanding growing by 16%.

Top Shareholders

Company Information

salesforce.com, inc.'s company bio, employee growth, exchange listings and data sources

Key Information

  • Name: salesforce.com, inc.
  • Ticker: CRM
  • Exchange: NYSE
  • Founded: 1999
  • Industry: Application Software
  • Sector: Software
  • Market Cap: US$180.452b
  • Shares outstanding: 901.00m
  • Website: https://www.salesforce.com

Number of Employees


  • salesforce.com, inc.
  • Salesforce Tower
  • 3rd Floor
  • San Francisco
  • California
  • 94105
  • United States


TickerExchangePrimary SecuritySecurity TypeCountryCurrencyListed on
CRMNYSE (New York Stock Exchange)YesCommon StockUSUSDJun 2004
FOODB (Deutsche Boerse AG)YesCommon StockDEEURJun 2004
FOOXTRA (XETRA Trading Platform)YesCommon StockDEEURJun 2004
CRMSWX (SIX Swiss Exchange)YesCommon StockCHCHFJun 2004
0QYJLSE (London Stock Exchange)YesCommon StockGBUSDJun 2004
CRM *BMV (Bolsa Mexicana de Valores)YesCommon StockMXMXNJun 2004
CRMWBAG (Wiener Boerse AG)YesCommon StockATEURJun 2004
FOOETLX (Eurotlx)YesCommon StockITEURJun 2004
SSFO34BOVESPA (Bolsa de Valores de Sao Paulo)BDR EACH REPR 1/2 COM USD0.001BRBRLApr 2016
CRMBASE (Buenos Aires Stock Exchange)CEDEAR EACH 6 REP 1 COM USD0.001ARARSApr 2019


salesforce.com, inc. develops enterprise cloud computing solutions with a focus on customer relationship management worldwide. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well as deliver quotes, contracts, and invoices. It also provides Service Cloud, which enables companies to deliver personalized customer service and support, as well as a field service solution that enables companies to connect agents, dispatchers, and mobile employees through a centralized platform, which helps to schedule and dispatch work, and track and manage jobs in real-time. In addition, the company offers Marketing Cloud to plan, personalize, and optimize one-to-one customer marketing interactions; and Commerce Cloud, which enables companies to enhance engagement, conversion, revenue, and loyalty from their customers. Further, it provides Customer 360 Platform that offers no-code to pro-code Platform-as-a-Service tools for building, securing, integrating, and managing the business apps; MuleSoft Anypoint Platform enables customers to connect any system, application, data, or device; Quip collaboration platform, which combines documents, spreadsheets, apps, and chat with live CRM data; and Tableau and Einstein Analytics, provides analytical technology to customers. Additionally, the company offers various solutions for financial services, healthcare and life sciences, manufacturing, consumer goods, government, and philanthropy. The company also provides professional services and education services, including instructor-led and online courses; and support and adoption programs. It provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce and Siemens has a strategic partnership. The company was founded in 1999 and is headquartered in San Francisco, California. 

Company Analysis and Financial Data Status

All financial data provided by Standard & Poor's Capital IQ.
DataLast Updated (UTC time)
Company Analysis2020/07/08 23:50
End of Day Share Price2020/07/08 00:00
Annual Earnings2020/01/31

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more here.