Sykes Enterprises, Incorporated, together with its subsidiaries, provides multichannel demand generation and global customer engagement services.
No risks detected for SYKE from our risk checks.
Flawless balance sheet and good value.
Share Price & News
How has Sykes Enterprises's share price performed over time and what events caused price changes?
Latest Share Price and Events
Stable Share Price: SYKE has not had significant price volatility in the past 3 months.
7 Day Return
1 Year Return
Return vs Industry: SYKE underperformed the US IT industry which returned 16.7% over the past year.
Return vs Market: SYKE underperformed the US Market which returned 5.2% over the past year.
Price Volatility Vs. Market
How volatile is Sykes Enterprises's share price compared to the market and industry in the last 5 years?
Simply Wall St News
2 days ago | Simply Wall StWhat Is Sykes Enterprises, Incorporated's (NASDAQ:SYKE) Share Price Doing?
2 weeks ago | Simply Wall StIs Sykes Enterprises (NASDAQ:SYKE) A Risky Investment?
4 weeks ago | Simply Wall StWhy We’re Not Keen On Sykes Enterprises, Incorporated’s (NASDAQ:SYKE) 8.7% Return On Capital
Is Sykes Enterprises undervalued compared to its fair value and its price relative to the market?
Undervalued compared to fair value
Share Price vs. Fair Value
Below Fair Value: SYKE ($31.2) is trading below our estimate of fair value ($39.63)
Significantly Below Fair Value: SYKE is trading below fair value by more than 20%.
Price To Earnings Ratio
PE vs Industry: SYKE is good value based on its PE Ratio (20.3x) compared to the IT industry average (29.4x).
PE vs Market: SYKE is poor value based on its PE Ratio (20.3x) compared to the US market (16.9x).
Price to Earnings Growth Ratio
PEG Ratio: SYKE is poor value based on its PEG Ratio (1.1x)
Price to Book Ratio
PB vs Industry: SYKE is good value based on its PB Ratio (1.5x) compared to the US IT industry average (3.9x).
How is Sykes Enterprises forecast to perform in the next 1 to 3 years based on estimates from 3 analysts?
Forecasted annual earnings growth
Earnings and Revenue Growth Forecasts
Analyst Future Growth Forecasts
Earnings vs Savings Rate: SYKE's forecast earnings growth (17.8% per year) is above the savings rate (1.7%).
Earnings vs Market: SYKE's earnings (17.8% per year) are forecast to grow faster than the US market (13% per year).
High Growth Earnings: SYKE's earnings are forecast to grow, but not significantly.
Revenue vs Market: SYKE's revenue (3.9% per year) is forecast to grow slower than the US market (7.6% per year).
High Growth Revenue: SYKE's revenue (3.9% per year) is forecast to grow slower than 20% per year.
Earnings per Share Growth Forecasts
Future Return on Equity
Future ROE: SYKE's Return on Equity is forecast to be low in 3 years time (8.6%).
How has Sykes Enterprises performed over the past 5 years?
Historical annual earnings growth
Earnings and Revenue History
Quality Earnings: SYKE has high quality earnings.
Growing Profit Margin: SYKE's current net profit margins (4%) are higher than last year (3%).
Past Earnings Growth Analysis
Earnings Trend: SYKE's earnings have declined by -9.1% per year over the past 5 years.
Accelerating Growth: SYKE's earnings growth over the past year (31%) exceeds its 5-year average (-9.1% per year).
Earnings vs Industry: SYKE earnings growth over the past year (31%) exceeded the IT industry 12%.
Return on Equity
High ROE: SYKE's Return on Equity (7.3%) is considered low.
How is Sykes Enterprises's financial position?
Financial Position Analysis
Short Term Liabilities: SYKE's short term assets ($558.8M) exceed its short term liabilities ($253.6M).
Long Term Liabilities: SYKE's short term assets ($558.8M) exceed its long term liabilities ($287.4M).
Debt to Equity History and Analysis
Debt Level: SYKE's debt to equity ratio (8.1%) is considered satisfactory.
Reducing Debt: SYKE's debt to equity ratio has reduced from 11.4% to 8.1% over the past 5 years.
Debt Coverage: SYKE's debt is well covered by operating cash flow (165%).
Interest Coverage: SYKE's interest payments on its debt are well covered by EBIT (23.6x coverage).
Inventory Level: SYKE has a high level of physical assets or inventory.
Debt Coverage by Assets: SYKE's debt is covered by short term assets (assets are 7.9x debt).
What is Sykes Enterprises's current dividend yield, its reliability and sustainability?
Dividend Yield vs Market
Notable Dividend: Unable to evaluate SYKE's dividend yield against the bottom 25% of dividend payers, as the company has not reported any payouts.
High Dividend: Unable to evaluate SYKE's dividend yield against the top 25% of dividend payers, as the company has not reported any payouts.
Stability and Growth of Payments
Stable Dividend: Insufficient data to determine if SYKE's dividends per share have been stable in the past.
Growing Dividend: Insufficient data to determine if SYKE's dividend payments have been increasing.
Current Payout to Shareholders
Dividend Coverage: Insufficient data to calculate payout ratio to determine if its dividend payments are covered by earnings.
Future Payout to Shareholders
Future Dividend Coverage: No need to calculate the sustainability of SYKE's dividend in 3 years as they are not forecast to pay a notable one for the US market.
How experienced are the management team and are they aligned to shareholders interests?
Average management tenure
Chuck Sykes (56yo)
Mr. Charles E. Sykes, also known as Chuck, has been the President and Chief Executive Officer of Sykes Enterprises, Incorporated since August 2, 2004. Mr. Sykes joined Sykes Enterprises in 1986. He served ...
CEO Compensation Analysis
Compensation vs Market: Chuck's total compensation ($USD4.35M) is about average for companies of similar size in the US market ($USD3.92M).
Compensation vs Earnings: Chuck's compensation has been consistent with company performance over the past year.
|Chief Finance Officer||5.8yrs||US$1.54m||0.10% $1.3m|
|Chief Legal Officer & Corporate Secretary||19.2yrs||US$926.33k||0.056% $726.4k|
|Chief Customer Officer & GM of EMEA||7.4yrs||US$1.57m||0.15% $1.9m|
|Executive Vice President of Americas Business Development||3.3yrs||US$880.73k||0.0026% $33.4k|
|Chief Information Officer||15.5yrs||US$834.84k||0.17% $2.2m|
|Global Vice President of Finance & Investor Relations||0yrs||no data||no data|
|Chief Strategy & Marketing Officer||1.1yrs||no data||no data|
|Chief Human Resources Officer||9.8yrs||no data||0.018% $230.1k|
|MD & Senior VP of Global Region - EMEA||2.9yrs||no data||no data|
Experienced Management: SYKE's management team is seasoned and experienced (7.4 years average tenure).
|Independent Director||19.3yrs||US$198.81k||0.18% $2.3m|
|Independent Director||5.8yrs||US$191.88k||0.060% $771.9k|
|Independent Director||3.9yrs||US$203.03k||0.039% $502.5k|
|Independent Director||3.8yrs||US$188.96k||0.039% $500.9k|
|Non-Executive Chairman||3.8yrs||US$274.98k||0.10% $1.4m|
|Independent Director||5.8yrs||US$190.57k||0.062% $800.1k|
|Independent Director||1.8yrs||US$225.64k||0.022% $280.5k|
Experienced Board: SYKE's board of directors are considered experienced (3.9 years average tenure).
Who are the major shareholders and have insiders been buying or selling?
Insider Trading Volume
Insider Buying: Insufficient data to determine if insiders have bought more shares than they have sold in the past 3 months.
Recent Insider Transactions
Dilution of Shares: Shareholders have not been meaningfully diluted in the past year.
Sykes Enterprises, Incorporated's company bio, employee growth, exchange listings and data sources
- Name: Sykes Enterprises, Incorporated
- Ticker: SYKE
- Exchange: NasdaqGS
- Founded: 1977
- Industry: Data Processing and Outsourced Services
- Sector: Software
- Market Cap: US$1.293b
- Shares outstanding: 41.43m
- Website: https://www.sykes.com
Number of Employees
- Sykes Enterprises, Incorporated
- 400 North Ashley Drive
- Suite 2800
- United States
|Ticker||Exchange||Primary Security||Security Type||Country||Currency||Listed on|
|SYKE||NasdaqGS (Nasdaq Global Select)||Yes||Common Stock||US||USD||Apr 1996|
|SZY||DB (Deutsche Boerse AG)||Yes||Common Stock||DE||EUR||Apr 1996|
Sykes Enterprises, Incorporated, together with its subsidiaries, provides multichannel demand generation and global customer engagement services. Its customer care services include handling billing inquiries and claims, activating customer accounts, resolving complaints, cross-selling/up-selling, and prequalifying and warranty management, as well as providing health information and dispatching roadside assistance. The company’s technical support services comprise support around complex networks, hardware and software, communications equipment, Internet access technology, and Internet portal usage. It also provides customer acquisition services, which focuses around digital marketing, multichannel demand generation, and inbound up-selling and sales conversion, as well as outbound selling of its clients’ products and services. In addition, the company offers technical staffing and outsourced corporate help desk services; and fulfillment services, such as order and payment processing, inventory control, product delivery, and product returns handling, as well as consulting, implementation, hosting, and managed services that optimize its differentiated full lifecycle management services platform. The company offers its services through phone, email, social media, text messaging, chat, and digital self-service support. Sykes Enterprises, Incorporated provides its services to corporations, medium-sized businesses, and public institutions in the financial services, communications, technology, transportation and leisure, healthcare, and other industries. It operates in the United States, Canada, Latin America, Australia, the Asia Pacific Rim, Europe, the Middle East, and Africa. Sykes Enterprises, Incorporated was founded in 1977 and is headquartered in Tampa, Florida.
Company Analysis and Financial Data Status
|Data||Last Updated (UTC time)|
|Company Analysis||2020/02/28 00:06|
|End of Day Share Price||2020/02/27 00:00|
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more here.