Support.com, Inc. provides customer support services, end user software, and cloud-based software primarily in the United States.
Flawless balance sheet and fair value.
Share Price & News
How has Support.com's share price performed over time and what events caused price changes?
Latest Share Price and Events
Stable Share Price: SPRT's share price has been volatile over the past 3 months.
7 Day Return
1 Year Return
Return vs Industry: SPRT underperformed the US Software industry which returned 42.2% over the past year.
Return vs Market: SPRT underperformed the US Market which returned 20.1% over the past year.
Price Volatility Vs. Market
How volatile is Support.com's share price compared to the market and industry in the last 5 years?
Simply Wall St News
1 week ago | Simply Wall StThose Who Purchased Support.com (NASDAQ:SPRT) Shares Five Years Ago Have A 78% Loss To Show For It
1 month ago | Simply Wall StShould You Worry About Support.com, Inc.'s (NASDAQ:SPRT) CEO Pay?
2 months ago | Simply Wall StHere’s why Support.com, Inc.’s (NASDAQ:SPRT) Returns On Capital Matters So Much
Is Support.com undervalued compared to its fair value and its price relative to the market?
Price to Earnings (PE) ratio
Share Price vs. Fair Value
Below Fair Value: Insufficient data to calculate SPRT's fair value to establish if it is undervalued.
Significantly Below Fair Value: Insufficient data to calculate SPRT's fair value to establish if it is undervalued.
Price To Earnings Ratio
PE vs Industry: SPRT is good value based on its PE Ratio (5.6x) compared to the Software industry average (52.1x).
PE vs Market: SPRT is good value based on its PE Ratio (5.6x) compared to the US market (18.4x).
Price to Earnings Growth Ratio
PEG Ratio: Insufficient data to calculate SPRT's PEG Ratio to determine if it is good value.
Price to Book Ratio
PB vs Industry: SPRT is good value based on its PB Ratio (0.4x) compared to the US Software industry average (6x).
How is Support.com forecast to perform in the next 1 to 3 years based on estimates from 0 analysts?
Forecasted Software industry annual growth in earnings
In this section we usually present revenue and earnings growth projections based on the consensus estimates of professional analysts to help investors understand the company’s ability to generate profit. But as Support.com has not provided enough past data and has no analyst forecast, its future earnings cannot be reliably calculated by extrapolating past data or using analyst predictions.
This is quite a rare situation as 97% of companies covered by SimplyWall St do have past financial data.
- Examine whether Support.com is trading at an attractive price based on how much it is expected to earn in the future, and relative to its industry peers and the wider market.
- Explore growth companies in the Software industry.
How has Support.com performed over the past 5 years?
Historical annual earnings growth
Earnings and Revenue History
Quality Earnings: SPRT has high quality earnings.
Growing Profit Margin: SPRT became profitable in the past.
Past Earnings Growth Analysis
Earnings Trend: SPRT has become profitable over the past 5 years, growing earnings by 23.3% per year.
Accelerating Growth: SPRT has become profitable in the last year, making the earnings growth rate difficult to compare to its 5-year average.
Earnings vs Industry: SPRT has become profitable in the last year, making it difficult to compare its past year earnings growth to the Software industry (17.1%).
Return on Equity
High ROE: SPRT's Return on Equity (7.9%) is considered low.
Return on Assets
Return on Capital Employed
How is Support.com's financial position?
Financial Position Analysis
Short Term Liabilities: SPRT's short term assets ($55.6M) exceed its short term liabilities ($4.5M).
Long Term Liabilities: SPRT's short term assets ($55.6M) exceed its long term liabilities ($815.0K).
Debt to Equity History and Analysis
Debt Level: SPRT is debt free.
Reducing Debt: SPRT has not had any debt for past 5 years.
Inventory Level: SPRT has a low level of unsold assets or inventory.
Debt Coverage by Assets: Insufficient data to determine if SPRT's debt is covered by short term assets.
Cash Runway Analysis
For companies that have on average been loss making in the past we assess whether they have at least 1 year of cash runway.
Stable Cash Runway: SPRT is profitable, therefore cash runway is not a concern.
Forecast Cash Runway: SPRT is profitable, therefore cash runway is not a concern.
What is Support.com's current dividend yield, its reliability and sustainability?
Dividend Yield vs Market
Current dividend yield vs market & industry
Notable Dividend: Unable to evaluate SPRT's dividend yield against the bottom 25% of dividend payers, as the company has not reported any payouts.
High Dividend: Unable to evaluate SPRT's dividend yield against the top 25% of dividend payers, as the company has not reported any payouts.
Stability and Growth of Payments
Stable Dividend: Insufficient data to determine if SPRT's dividends per share have been stable in the past.
Growing Dividend: Insufficient data to determine if SPRT's dividend payments have been increasing.
Current Payout to Shareholders
Dividend Coverage: Insufficient data to calculate payout ratio to determine if its dividend payments are covered by earnings.
Future Payout to Shareholders
Future Dividend Coverage: No need to calculate the sustainability of SPRT's dividend in 3 years as they are not forecast to pay a notable one for the US market.
How experienced are the management team and are they aligned to shareholders interests?
Average board tenure
Rick Bloom (51yo)
Mr. Richard A. Bloom, also known as Rick, has been Chief Executive Officer and President of Support.com, Inc. since August 7, 2018 and has been its Principal Financial Officer since February 28, 2017. Mr. ...
CEO Compensation Analysis
Compensation vs Market: Rick's total compensation ($USD795.55K) is above average for companies of similar size in the US market ($USD521.92K).
Compensation vs Earnings: Rick's compensation has been consistent with company performance over the past year.
|Independent Director||3.7yrs||US$100.00k||0.31% $71.8k|
|Chairman of The Board||3.7yrs||US$106.05k||0.21% $47.8k|
|Independent Director||3.7yrs||US$87.80k||1.83% $422.7k|
Experienced Board: SPRT's board of directors are considered experienced (3.7 years average tenure).
Who are the major shareholders and have insiders been buying or selling?
Insider Trading Volume
Insider Buying: SPRT insiders have bought more shares than they have sold in the past 3 months.
Recent Insider Transactions
Dilution of Shares: Shareholders have not been meaningfully diluted in the past year.
Support.com, Inc.'s company bio, employee growth, exchange listings and data sources
- Name: Support.com, Inc.
- Ticker: SPRT
- Exchange: NasdaqCM
- Founded: 1997
- Industry: Application Software
- Sector: Software
- Market Cap: US$23.040m
- Shares outstanding: 19.04m
- Website: https://www.support.com
Number of Employees
- Support.com, Inc.
- 1200 Crossman Avenue
- Suite 210-240
- United States
|Ticker||Exchange||Primary Security||Security Type||Country||Currency||Listed on|
|SPRT||NasdaqCM (Nasdaq Capital Market)||Yes||Common Stock||US||USD||Jul 2000|
Support.com, Inc. provides customer support services, end user software, and cloud-based software primarily in the United States. The company offers turnkey and outsourced support services for service providers, retailers, original equipment manufacturers (OEMs), warranty providers, Internet of Things solution providers, and technology companies. Its customer support services programs include pre-purchased concierge advice, device set-up, trouble shooting, security and support, virus and malware removal, wireless network set-up, and home security and automation system support designed for consumer, and small and medium business markets. The company also provides Support.com Cloud, a software-as-a-service solution for companies to optimize support interactions with their customers using their own or third party support personnel, as well as enables companies to resolve complex technology issues for their customers, boost support agent productivity, provide ease of use for customer self-service, and enhance the customer experience. In addition, it offers end-user software products, including SUPERAntiSpyware for malware protection and removal; and Cosmos for personal computer, smartphone, and tablet maintenance and optimization. The company provides its technology support services through partners. Support.com, Inc. was founded in 1997 and is headquartered in Sunnyvale, California.
Company Analysis and Financial Data Status
|Data||Last Updated (UTC time)|
|Company Analysis||2020/02/16 23:54|
|End of Day Share Price||2020/02/14 00:00|
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more here.