Subject: Lasaco Assurance Reaffirms Commitment to Customer-Centric Innovation and Growth in Northern Region
Lasaco Assurance Plc has reiterated its commitment to leveraging technology and deep customer engagement to drive innovation and sustainable value creation within Nigeria’s evolving insurance industry.
Key Highlights:
- Strategic Investment in Technology and Systems Managing Director, Mr. Abiodun Razzaq, during the 2025 Customer Forum in Abuja, emphasized Lasaco's focus on deploying technology-driven solutions that deliver measurable value to clients and enhance industry standards. He noted that continuous investment in modern systems will remain central to the company’s transformation efforts.
- Engaging the Northern Market The forum, which convened policyholders, brokers, corporate clients, and industry stakeholders, served as a critical platform for dialogue, allowing Lasaco to gain real-time insights and feedback to align its products and services with the unique needs of the Northern region.
- Customer-Centric Growth Strategy In his opening remarks, Mr. Kunle Hamza, Regional Manager, highlighted the company’s dedication to stakeholder engagement as a key element of its growth blueprint. He reaffirmed that customer insights drive product development, policy shaping, and brand evolution at Lasaco.
- Performance and Transformation Agenda Lasaco continues to post steady premium income growth, supported by a bold digital transformation strategy and a proactive operational restructuring initiative aimed at boosting agility and responsiveness in an increasingly competitive environment.
- Innovation and Talent Development Head of Strategy, Mr. Adedayo Adetokun, noted that Lasaco is actively rolling out multiple digital platforms tailored to diverse customer segments. He also highlighted a strong emphasis on human capital development, with investments in talent acquisition and capacity-building to future-proof the organization.
Outlook
Lasaco Assurance’s approach of combining technological advancement with strategic stakeholder engagement places it on a solid path toward deeper market penetration and enhanced service excellence. The 2025 Customer Forum not only reinforced its customer-first philosophy but also marked a milestone in its journey to become a digitally agile and client-responsive insurer across all regions of Nigeria.
Disclaimer
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