AI Features And US Expansion Will Improve User Satisfaction And Retention

Key Takeaways

• Expanded service features and strategic acquisitions aim to boost revenue through enhanced user satisfaction and retention.
  
• Disciplined capital allocation and U.S. payroll expansion could improve efficiency and earnings growth.
  
• Xero's strategies and challenges, such as removing idle subscriptions and complex pricing changes, may obscure actual demand and impact long-term revenue and growth.

Catalysts

A software as a service company, provides online business solutions for small businesses and their advisors in Australia, New Zealand, and internationally.

• Xero's strategy to drive top-line growth through a balanced approach of increasing subscriber numbers and ARPU (average revenue per user) signifies a focus on solidifying its revenue streams, which could boost future revenue growth.
  
• The integration of advanced product features, such as the newly launched embedded bill payment solution and AI functionalities like Just Ask Xero, is expected to enhance Xero's service offerings and boost revenue via improved user satisfaction and retention.
  
• Xero's strategic acquisition of Syft Analytics aims to enhance its product suite, offering superior insights, reporting, and analytics. This move could increase Xero's attractiveness to new and existing subscribers, potentially driving future revenue increases.
  
• The expansion into U.S. payroll with an enhanced partnership with Gusto and the introduction of more ways to pay, like buy now, pay later, are expected to boost its ARPU through added value in its services, which is crucial for earnings growth.
  
• The disciplined capital allocation strategy, focusing on AI, mobile advancements, and strategic hiring, is likely to enhance operational efficiency, thereby potentially improving net margins and earnings over time.

Xero Future Earnings and Revenue Growth

Assumptions

• Analysts are assuming Xero's revenue will grow by 17.2% annually over the next 3 years.
• Analysts assume that profit margins will increase from 11.3% today to 17.6% in 3 years time.
• Analysts expect earnings to reach NZ$542.4 million (and earnings per share of NZ$3.5) by about December 2027, up from NZ$215.6 million today. However, there is a considerable amount of disagreement amongst the analysts with the most bullish expecting NZ$699.4 million in earnings, and the most bearish expecting NZ$376 million.
• In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 64.3x on those 2027 earnings, down from 131.4x today. This future PE is greater than the current PE for the NZ Software industry at 43.0x.
• Analysts expect the number of shares outstanding to grow by 0.52% per year for the next 3 years.
• To value all of this in today's terms, we will use a discount rate of 6.98%, as per the Simply Wall St company report.

Xero Future Earnings Per Share Growth

Risks

• Xero's strategy to remove long idle subscriptions could lower the headline subscriber growth and temporarily obscure actual demand trends, potentially impacting top-line revenue growth.
  
• Dependence on regulatory changes, such as Making Tax Digital in the U.K., may lead to fluctuations in subscriber growth if these regulatory tailwinds do not materialize as planned, affecting overall subscriber growth and revenue.
  
• The complexity of introducing new product packages and price changes across multiple markets could lead to customer confusion or resistance, potentially impacting subscriber growth and ARPU negatively.
  
• Heavy reliance on hiring key domain experts, particularly in high-cost markets like the U.S., may increase operating expenses faster than revenue growth, affecting net margins and earnings.
  
• The increased focus on promotional pricing to drive subscriber growth could ultimately diminish long-term ARPU growth and may lead to higher churn rates if customers do not perceive ongoing value beyond the promotional period, impacting future revenues.

Valuation

• The analysts have a consensus price target of NZ$183.91 for Xero based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of NZ$217.65, and the most bearish reporting a price target of just NZ$89.99.
• In order for you to agree with the analyst's consensus, you'd need to believe that by 2027, revenues will be NZ$3.1 billion, earnings will come to NZ$542.4 million, and it would be trading on a PE ratio of 64.3x, assuming you use a discount rate of 7.0%.
• Given the current share price of NZ$168.62, the analyst's price target of NZ$183.91 is 8.3% higher. The relatively low difference between the current share price and the analyst consensus price target indicates that they believe on average, the company is fairly priced.
• We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.